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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Very sad news that the CAG Site Team Manager Martin3030 passed away today....


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I have just read the dreadfully sad news posted by BankFodder that Martin3030 passed away earlier today at just 54 years of age.

 

I joined this site back in 2007 and have posted over 5,000 posts. Martin joined a year earlier and has made over 55,000 posts !!!

 

As any regular on here will know, it takes a lot of time each day to respond to queries and from the number of posts made by Martin, it is clear that he DEDICATED most if not all of time to assisting people on this site. What a great person. I will certainly miss him.

 

More here: http://www.consumeractiongroup.co.uk/forum/showthread.php?380870-Martin3030

 

 

 

RIP.

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It is indeed so very very sad to hear of Martins passing..my thoughts and prayers are with those he left behind

Martin was selfless with his contributions to cag and many have benefited from his wisdom, he will be a great miss.

 

Sleep well and rest in peace Martin

 

WD

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Rest in peace Martin, and be sure the legacy of the help you have given will never be forgotten.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Very sad news and sudden. Martin only posted a few day ago.

 

R.I.P Martin and thanks for the support that you gave to CAG posters.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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I had no idea about docman. Thanks for letting us know. That's very sad.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Very sad to hear this news :( As others have said, Martin has left such an important legacy that his family can be proud of, so many people helped, and almost certainly lives saved.

 

Martin is definitely a Consumer Hero.

[sIGPIC][/sIGPIC]

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Martin made a difference. For that, he and his loved ones can be extremely proud. Thank you and RIP

CAG has helped me so much since I joined. Based on what I have learnt from others on here and my own experiences, I try to chip in and help others from time to time. I am not an expert and give my opinion only. Always check with the more experienced CAG members before making important decisions.

:-)

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Was very shocked and sadened when I recieved the email regarding Martin3030.

 

I had many conversations with Martin some years (2007) ago when I first started fighting about PPI, Was always a great help and great for digging up the little snippets of very useful information.

 

Martin will be a huge loss to us all on CAG, My thoughts and prayers are for all Martins Friends and Family at this very sad time.

 

RIP Martin m8

Lloyds TSB -PPI - Full refund . 05/09/06 :D:p (As Seen on TV) :p

Halifax settled in Full.. :D 22/09/06

TSB First Claim SETTLED IN FULL 19/10/06 :D

Second Claim to Lloyds TSB - Settled in Full

Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07

PPI - GE Money / Purpleloans / Firstplus - Now Settled after 1 year long hard fight.

 

 

 

If my post has helped you, please click the scales! :grin:

 

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.

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Very sad news, and the number of times I have used CAG, I came across him time and time again.

 

Always helping others. Such a sad loss. Condolences to his family

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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