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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I am so sorry


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I have just noticed the announcement and I cannot express my sympathy and deepest shock enough.

 

I have met Martin on a couple of occasions and his wit and wisdom was beyond measure.

 

He will be truly missed by everyone here on CAG I am sure.

 

R.I.P Martin :(

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I have just noticed the announcement and I cannot express my sympathy and deepest shock enough.

 

I have met Martin on a couple of occasions and his wit and wisdom was beyond measure.

 

He will be truly missed by everyone here on CAG I am sure.

 

R.I.P Martin :(

 

I also noticed the "sticky" announcement aswell, I also noticed bankfodder had put the wrong date as the 1st today (Fri) and not Saturday.

Either way its a sad loss.

 

RIP Martin3030 ( Martin Kay) x

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I also noticed the "sticky" announcement aswell, I also noticed bankfodder had put the wrong date as the 1st today (Fri) and not Saturday.

Either way its a sad loss.

 

RIP Martin3030 ( Martin Kay) x

 

Sorry. It has been a stressful day.

It has been corrected now.

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Hi

 

Just read sticky what a sad loss to CAG and my condolences to his family.

 

RIP

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So sorry to hear this. My thoughts are with his loved ones. Condolences to the site team too, I'm sorry for your loss.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

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I am shocked and sadened to hear we have lost such a vibrant, helpful and amazing character. My thoughts are with Martin's family and friends and with Martin, you will be missed so much.

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Gutted..... :sad:

Martin and I have been friends since 2006, but sadly we never met...

 

Twice now, I have answered a knock on the door from our postman wanting a

signature for what has turned out to be premium vodka from the Ukraine.. From Martin!!!

 

We had promised ourselves last year that 2013 would be the year that we met up and

had a good drink... And put the world to rights... This has finished my weekend.. :-(

 

Martin..... Thank you Sir for the inspiration that you shared with me when I was at my

lowest point, for helping me to bring myself back from the edge of despair, and for inspiring

me to learn to help many others too.. Thank You Sir, for being a Good Friend.

 

God Bless Martin, Rest in Peace Sir...

 

I'm heartbroken that we never met... :-(

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R.I.P Martin, my thoughts and prayers go out to you and your family

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Gutted..... :sad:

Martin and I have been friends since 2006, but sadly we never met...

 

Twice now, I have answered a knock on the door from our postman wanting a

signature for what has turned out to be premium vodka from the Ukraine.. From Martin!!!

 

We had promised ourselves last year that 2013 would be the year that we met up and

had a good drink... And put the world to rights... This has finished my weekend.. :-(

 

Martin..... Thank you Sir for the inspiration that you shared with me when I was at my

lowest point, for helping me to bring myself back from the edge of despair, and for inspiring

me to learn to help many others too.. Thank You Sir, for being a Good Friend.

 

God Bless Martin, Rest in Peace Sir...

 

I'm heartbroken that we never met... :-(

 

Thank you for your comments Dave, I know you were great friends. It's a shock to all of us.........:-(

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Is there a charity donation instead of flowers Mr Lex ?

 

I am sure we will let you and everyone else know Dave, we really don't were we stand untill we have spoken to all Dave........

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HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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So so sad, Martin's passing is a great loss to many.

 

I only met Martin on a couple of occasios but loved every minute in his company, his dedication to CAG was exceptional, from running Site Team to his tireless efforts helping many thousands of CAG members.

If you ever had any problems or worries about anything Martin was always there to offer help and advice, if he thought you were in trouble or had something worrying you he would always give you a phone and help when he could.

 

My thoughts are with his family.

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Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Help keep it up and active, helping people like you.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Good bye my friend, you were so understanding and so patience with me. I will never forget what you have taught me.

 

I will miss you and our friendship. I hope you are in a much better place than you have been over these past few months. Hugs and much love to you. :hug:

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I know we shared a common goal. Your entire family can be proud of the legacy you leave having been such a major part of CAG.

 

We've shared many good and interesting times both on and off the forum.

 

RIP Martin.

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Rest now Martin - may your legacy be that thousands of people will have gained strength to fight their corner thanks to your knowledge, help and words of wisdom. You were a friend to many and an inspiration to countless others.

 

Sad day :-(

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