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    • Apologies for hijacking the topic. Had a similar claim with moneyclaim submitted against Hermes. The usual story. Hermes lost the parcel. I was unable to get in touch with packlink. Sent multiple emails. Every time I got the same automated response: The parcel was insured for the full amount.   Now Hermes is denying their responsibility.    Also: Should I proceed with the claim?
    • Lord Sumption challenged the legal basis of the restrictions and was particularly scathing of the killing off of all heathcare but Covid 32 minutes in.    
    • I dont see anything significant for the UK in the Japan deal at all Some extra access for financial institutions ... maybe ... in a few years   but other than that there seems to be little other than some gains for Japan in ability to use the proposed 'tax haven freeport sites (they dont have to be at ports) ' to 'virtually' ship parts through the UK into europe as cars - probably supported by tax payer funded allowances while paying naff all in UK taxes.
    • Hi thanks you. I feel all over the place at the minute. If I've been overpaid I'll happily pay it back. I'll explain my issues thank you. I'm dyslexic and I'm fine with written down information but processing spoken word i struggle should I explain that on the phone? Thank you for your help. I have thank you the only thing i receive is child tax credit 
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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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So far they have rang me on my new mobile number asking for 3 different people. When i inform them that i have never heard of that person , they ask me" what number do you live at ":lol: , hang up & activate my nice new app that blocks calls & txt etc:-D


A simple google of the numbers & it seem it is Avantis, come on boys ..... you can do better than this. TBH, i have no idea why they would be chasing me as i am not in debt to anyone, may be an old SB one they think i might want to make some contribution too , my sides are hurting now.


These are the numbers i have found in relation to these jokers, i do expect more


07891 884107

07814 042062

07891 891060

07891 894084

07891 903286

07891 901347

0844 824 1820

01782 401123

08448 241 820

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Make sure you record the times and dates they call.

PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.


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probably a recycled mobile number, inform the phone provider and get them to sort it




Getting There Slowly



Advice is given freely but is in no way meant to be taken as Gospel:-)

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I don`t mind:-), its a bit of fun at the moment, my new app is dealing with them fantastically. Like i said, i`m not in debt so a bit bemused as to why they are trying to contact me. Maybe they have just bought a load of SB`s or have been given a bunch of lemons. Not phoned me today, very disappointed with them.

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Advantis have a number of sim cards, around 20, that are plugged into their phone system. They are just pay as you go numbers and use the free minutes. It also means. They can select what number to dial from.


A little bit naughty if you ask me!

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  • 1 year later...

Advantis keep calling me almost daily as well, they have used at least 20 different numbers, what they do not realise is, that I do simply not answer any numbers that I do not recognize! What a bunch of Amateurs.....

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Fire off a Letter informing them to remove your number from their database or you will report them to the ICO


I would also consider sending the phone harassment letter form the library.


Set up a new googlemail email address and tell them all contact via email.


THAT way they have to end their calls AND they do not get any further information :D








The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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