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    • Thanks,    I've read the info from the link, nothing I wasn't aware of really. I wouldn't talk to a DCA anyway or anybody else over the phone for just about anything, hence the reason I refused to give them my details when they rang up. The only "conversation" I had was when they rang me and asked me to confirm my details, which I refused to do because it could have been anybody on the phone and as I said, I'd never heard of them anyway at that point. I asked them to contact me in writing, if they wished to pursue the matter, with "a copy of the Agreement" and the reply was that "there isn't one". At that point I said "we have nothing more to discuss then" and ended the call.    I'm still not happy about posting the entire details online but I'll take a look at some of the other threads to see if there's anything relative. 
    • Looks like my mistake. The new machine requires the full reg to be entered now, whereas before, only the first two numbers were required. I entered the first two numbers.
    • Reciveed a summary warrant, phoned up the council who said it was not longer anything to do with them and I'd have to speak to walker love the firm who deal with their summary warrants. I said I wouldn't have anything to do with them becasue it looks like a dodgy dca and I  I don't trust them, the debt is with the council not walker love. Anyway turns out they have no record of an arrangement to pay last years outstanding amount so whatever's gone wrong they have cancelled this years installments, even though regular payments have been made, they then took a summary warrant for last years and this years outstanding amount. I've cleared last years outstanding amount to the council and have a payment reference number, and the council say they'll make contact regarding a single person's discount  which was missed and then calculate the payments for the rest of this year. They say they sent out three letters threatening the summary warrant which were not received. Now to my question, my argument that the debt was with the council and not walker love, and as I've paid and agreed to pay what and the council say they'll contact walker love and stop the action, is this correct or will walker love still pursue? 
    • I'm trying to get my head around this. In effect, over the years you have been paying your own bill for yourself and also the bill for your neighbours usage as well – as metered. At the same time your neighbours have been paying their own water bills based on an SS charge. This means that Yorkshire water have been receiving double for your neighbours water. Now they are proposing to return to you the portion which which they now say represents the amount of water used by a neighbour. I think it would be interesting to talk to your neighbours and see if you can get copies of their bills over the years. Our Yorkshire water proposing to return to you the same amount of money that they charge your neighbours? Even if your neighbours don't have all of their bills to hand, maybe they've got one or two bills available and if it looks as if there is a discrepancy then maybe your neighbours would be kind enough to send the water company and SAR as well. I don't know if I have suggested that you read our customer services guide – but if I haven't then you should do so and implement the advice there in case you have any telephone dealings with the auto company. You haven't said whether you want to have a metered supply or to have an SS charge. Please let us know because it makes a big difference to the final solution you will be looking for. If you want to metered supply then I think you are absolutely entitled to insist on it and you are entitled to insist that Yorkshire water and if this is in your garden, they should then pay for any repairs.
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2005

No home - small children - Local Authority not helping

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Hello, Im a mother of 2 boys. 2 years ago i rented a house with the father of my kids, but in July i found out that he was not paying the rent, which by that time it was to late as the state agency told me that they was sending us to court. after this i went straight to the local council, which told me to stay until the bailiff came witch i did, the council then offers me a b&b for me and the boys as their dad no longer wanted to be with me he went to live at his mums house, after being at the B&B the council sends me a letter telling me that they found me intentionally homeless there for they had no legal obligation to help me anymore. so they told me i had to leave the B&B and they would refer me to social services because if i cant find anywhere to live that the social services would take my kids away and put them into care.

 

well the social services said that they could not take my kids away cause they was not being abused, mistreated or in any danger and told me that it was the local council responsibility.

 

the day the council told me to leave the B&B I had no where to go that night my sons nursery manager had to call the emergency social services teem they paid for a hotel for us that night.

 

after a week from sleeping from house to house one of my friends let me stay at hers for 2 week, the problem is that she lives almost 30 miles from the boys schools, at the momen their not attending school.

 

i don't no what to do now can anyone help me?

Edited by citizenB

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You may want to contact Shelter - details as follows :-

 

http://england.shelter.org.uk/get_advice

 

Just follow the links on the website or telephone

 

Ring 0808 800 4444

8am-8pm Monday-Friday

8am-5pm Saturday-Sunday

Calls are free from UK landlines and main

mobile networks (Virgin, Orange, 3, T-mobile, Vodafone and O2).


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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Which authority is it please?


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You should get right back on to the council, even go and sit in the lobby of the council offices if need be and with your children.

 

Shelter says:

 

"

It is up to the council to prove that you are intentionally homeless, not for you to prove that you aren't. The council has to make enquiries into the reasons you became homeless and must be satisfied that all four of the following points apply:

  • you deliberately did (or didn't do) something
  • that caused you to leave accommodation
  • which you could otherwise have stayed in, and
  • it would have been reasonable for you to stay there.

If the council cannot prove that you became homeless intentionally, they should give you the benefit of the doubt, and not consider you to be intentionally homeless"

 

So it would seem in your case that you did not knowingly withhold the rent to make yourselves deliberately homeless.

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Contact local housing associations too. Follow this link to find HA's in your area.

 

http://local.direct.gov.uk/LDGRedirect/index.jsp?LGSL=87

 

Let us know how you get on and we'll try and help further.

Edited by caro

 

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Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Did your partner stop paying the rent because he was in financial hardship or did he use the money for something else? If the former, it would be unreasonable to find you intentionally homeless if your household could not afford to live there...I recommend you seek specialist advice...you will get a solicitor's help free if you are claiming Income Support, income based JSA or income related ESA.

 

If social services have refused to help without carrying out any assessment of your childrens' needs i.e.'sorry we can't help' over a telephone call, then I suggest you seek legal advice to challenge them.

 

Social services must carry out an assessment of a 'child in need' if, without their help, the health or development of a child is likely to be affected. When the assessment has been carried out SS will decide what services to provide.

 

While it's true SS have the power to rehouse you with your children by giving you financial assistance, it is not a legal duty and more likely they will offer to take your children into voluntary care. Again, if you are feel nervous about challenging decisions, seek legal/specialist advice - lists of local solicitors are held by housing charities...citizenB has given you a good place to start.

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Hi

 

Please seek the advice of Shelter or Citizens Advice if you have one near.

 

I would also put as many applications in to the different Housing Associations in your area at least that way you are on their housing list.

 

I would also raise this with your local councillor if time permits.


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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

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hey, he did use the money for something else, the social services has even closed the case saying its not there responsibility, the kids are not going to school at the moment as were sleeping from home to home

no one seems to want to help, i went to see a solicitor yesterday but she said she cant guaranty anything as the council have no legal duty to help. im so lost and depress dont no how to sort this out.

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Have you contacted Shelter ? I left all the details for you in post # 2


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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