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    • Hello all,    I have received a letter from Advantis in regards to an overpayment of carers allowance I received when I got a job whilst I was caring for my mother. I did not know I had to inform them etc.    Long story short, I had a compliance phonecall with carers and nothing more was said.    I stopped caring for my mum shortly after and cancelled my carers allowance too.    I was employed for 4 months at the beginning of 2018.    Apparently the DWP and carers have sent letters but I haven't responded so they've gone through Advantis to recover the amount owed. I moved house shortly after cancelling everything and had no contact from them at all.    They sent letters to my previous address so they told me that's why it's been passed onto Advantis.    Today DWP told me that the only thing they can do is take payment in full, or deal with Advantis to come up with a payment plan.    I spoke to Advantis who asked me to pay in full or in two installments, I refused and they then said they've put my account on hold for 30 days whilst I go away and work out my monthly income etc so they can go through an affordability assessment to work out how much I can pay back and how often.      What shall I do? DWP tell me there's nothing they can do as it's been passed onto Advantis.    Advantis tell me they are working on behalf of the DWP... Nobody will tell me who owns the debt.     What shall I do?    Thank you all in advance for your amazing help.     
    • Hi, I have just received a pcn from Euro Car Parks saying that my car was in one of their car parks for 13 mins without making a payment. The reason being is that my husband was waiting for me, but where he thought I would only be 5 mins I was longer because of health issues and I had to take a rest. As if this wasn't enough, unbelievably I have just received ANOTHER notice saying I had not paid for a ticket on the 9th of September. I would like to mention the car park charges are so cheap, at £1:20 all day, it would be insane not to pay. We have used this car park only around 4 times and have always paid, excepting th time the car was waiting for 13mins. What a shock I have got receiving these notices. I wonder if I accidentally keyed in my registration incorrectly? Please can someone advise.
    • I also have a similar problem with Advantis for DWP overpayment of carers allowance. I've only just moved into my own house and they've sent a letter asking for my whereabouts and a business matter that needs my urgent attention. I have found out from the DWP and carers that I owe £1,131 and Advantis want me to go through an affordability assessment.    I am not sure who owns the debt, DWP or Advantis and where I stand with this 
    • I've just had this emailed from CarMoney. I'm so confused, I really don't know what I'm supposed to be doing and with whom. "Apologies for the delay in response. I have spoken to Oodle regarding the complaint and unfortunatly, they would require an independent report to be carried out on the vehicle. The burden of proof would lie with yourself.   I can certainly help by giving you the details of Scotia, who is the company that we use."   Everything I've read says that I did the right thing by exercising my rights under the CRA 2015 with the dealer. That was done within the six-months, so the burden of proof should be on the dealer still? Or am I completely wrong??
    • Heard nothing for 6 & half years until last week. A big fat letter from Barclays upholding my PPI claim which had gone to the Ombudsman (news to me) and enclosing all the waffle and finally at the end a cheque for £3659.20 and advising that £454.85 was taxed - this I can reclaim as I don't pay tax currently.
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benTEN

Jobseekers allowance and decision makers

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I was targeted by DWP staff after the Christmas holiday period for not having made enough effort over this period to look for work.

1. HR departments would have been on holiday so would not have been able to respond to my enquiries even if there were any jobs being advertised.

2. There were no jobs advertised in this period.

3. I did apply after the main Christmas week for jobs abroad as they were the only ones advertised.

4. My Personal advisor (DWP) queried my applying overseas. I explained I needed to fulfil the Jobseekers agreement. She then took a long time to scrutinise my logbook/ diary, went to a colleague to discuss my logbook, returned & claimed I had not made enough effort to look for work.

5. This was compounded by fact that I was not required to sign on 4 weeks over Xmas & New Year so could not be advised there might be a problem

6. To date the Decision makers have had my case for over TWO weeks and have not yet made a decision nor asked for any further information.

7. If they do find against me I will of course appeal but this should never have gone to decisions makers in the first place.

8. It is the fault of my Personal advisor, she did not have to refer this given the time of year and I do believe it is malicious.

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I was targeted by DWP staff after the Christmas holiday period for not having made enough effort over this period to look for work.

1. HR departments would have been on holiday so would not have been able to respond to my enquiries even if there were any jobs being advertised.

2. There were no jobs advertised in this period.

3. I did apply after the main Christmas week for jobs abroad as they were the only ones advertised.

4. My Personal advisor (DWP) queried my applying overseas. I explained I needed to fulfil the Jobseekers agreement. She then took a long time to scrutinise my logbook/ diary, went to a colleague to discuss my logbook, returned & claimed I had not made enough effort to look for work.

5. This was compounded by fact that I was not required to sign on 4 weeks over Xmas & New Year so could not be advised there might be a problem

6. To date the Decision makers have had my case for over TWO weeks and have not yet made a decision nor asked for any further information.

7. If they do find against me I will of course appeal but this should never have gone to decisions makers in the first place.

8. It is the fault of my Personal advisor, she did not have to refer this given the time of year and I do believe it is malicious.

I suggest that, when you receive an Official Letter from the Decision Makers, that you appeal as you suggest. However, there are a number of jobs portals available (ignoring the banal and malignant Universal Job Match) which, once you have registered, and upload a CV, can apply for jobs 24-7, 365 days a year except when the website is down.

 

It is possible that the JCP Clerk did not refer your case to a Decision Maker, or raise a Sanction Doubt.... some staff offer misinformation to candidates (such as suggesting that it is mandatory to sign up to Universal Job Match when it is not) simply to introduce a "State of Fear" amongst candidates.

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Hi benTen,

 

it was a problem we all faced over Xmas - hitting your job application targets. Most people probably did - especially if they had Internet access.

 

We all know that if you don't hit the agreed number of weekly job applications they will sanction you - so you made yourself a target I'm afraid - they won't let that go by without taking action.

 

Appeal by all means, and good luck.

 

PS - the misinformation around the 'universal job match site' is prevalent - I was told I had to register and I had to give access to my job advisor - both of which are untrue - but I did it to keep them from sanctioning me.

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Reply to Rebecca :She has referred it to the Decision makers as I got the letter stating this had been done and my benefit has been suspended for the period in question. Two weeks later I'm still waiting.My current benefit for last two weeks should have gone in today and I was told I had met the requirements. You are correct about the Universal Job Match site. They automatically include this in the Job Seekers agreement as if it is mandatory which it isn't & they dont like it when you inform them that you know it isn't and that they shouldn't be lying to claimants. I know I shouldn't provoke them but it still isn't right and they need to be stopped from this kind of behaviour. Wouldn't it be nice if they actually did their job and helped jobseekers find a suitable job. Thanks for your input.

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Reply to Lorraine: Yes I perhaps should have forseen this but did not believe they could be so stupid and petty. If i'm still unemployed next Xmas I will apply for something even on Xmas day!!! Still waiting to hear from the Decision makers ( now over two weeks) in meantime have not been paid benefit for those 2 weeks. I should have received this fortnights benefit (sorry JSA) TODAY as Im sure it should be paid in to the P.O. card account 2 days after signing and I was told that I had met the requirements this time so it should be there. Wonder if its not there tomorrow whether I can sue for breach of contract. (Any solicitors out there reading this let me know). Thanks for your input.

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Hi benTEN,

 

I hope you get your money. Breach of contract id an interesting notion - I'd love to see the face of a job advisor if you ran that past them. But you'd be on a hiding to nothing.... and more sanctions.

 

When I signed on again (after many years) I was wholly bemused by the system that is in place, especially the 30 minutes plus interview I get every time I sign on - a waste of time which always concludes with a depressing "let's have a look at the dir.gov.jobs website anyway" - and so another five minutes plodding through the worst jobsite on the web looking at jobs I had already viewed earlier in the week.

 

Hopefully you'll get the money you are due.

 

Signing on - what an eyeopener!

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