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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

ppi claim 1998 - HFC Credit CArd


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cannot believe i found and kept an old credit agreement from hfc bank.

.and noticed a printed x on the ppi part

...very tiny x at that..

 

..at the time i was employed full time and payed into a general sickness and benefit scheme.

..weekly.

 

.so cannot believe i was paying extra with hfc when i didnt need it.

 

..so i sent off a copy of the agreement 2 weeks ago with standard letter wanting this ppi back..

 

.they sent me fos questionnaire to fill in.

 

.i sent back recorded delivery with copy of id as i was living elsewhere at time.

 

..so now just waiting...xxx

 

i paid this off years ago

 

..and no longer on cra file.

 

..would they want anything else...

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forgot to say.

 

.i worked out what is owed by using the spread sheet.

..this was for tempo..

.a personal computer system.

 

..xxx on the credit agreement.

 

.it was 31.62 per month over 48 months.

 

...ppi came to total monthly payment of 35.10

 

..so paying extra 3.48 per month at a rate of 29.5% just for ppi.

 

..will keep you updated...

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all HFC agreement typically told you what the PPI PCM was

 

you should be ok

 

i've had 1995 a/c's reclaimed out of them

i think IMS21 went back further

 

they are currently pulling the dodge that they want you to prove you paid the loan off before coughing

 

lets see.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I've had an offer from HFC after they originally rejected my claim from 1988 They only offered me half what I think I'm entitled too. Just rejected their offer waiting for a reply.

davsib

HFC go get them:-)

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  • 3 weeks later...

they have 8 weeks

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

hi..

well i rang hfc last week re my ppi claim..

and was told the offer letter was sent to me as they upheld my complaint.

 

.it was sent to the address where i originally had the loan.

.even though they were sent copies of my id for my new address .

.and sent me letters at my new address.

 

i was then told they would send another letter out.

.this was on the 4/03..

.they told me the offer was for 115.00.

 

.i cannot find my spreadsheets..

 

so could someone check this is right.

 

..the ppi was for just 3.48 per month with interest at 29.5% over 48 months.

 

.this was for a computer i had with tempo back in 1998..

 

.any help please

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so it will be the 3.48 PCM use the statint sheet

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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no 8% on a credit card

 

use the CISHEET

 

sorry i told you the wrong one above.

 

enter EVERY month on a new row

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

well successfully claimied back my ppi..offer acceptance letter sent recorded delivery 18th April....now just waiting for money to go in account....thankyou for your help....now just waiting for welcom finance...they upheld my complaint and now waiting for offer letter from them....:) happy days..

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can someone guide me as what to do.

 

.i have been told now im not getting the refund.

as it is being offset against the account.

 

..this was settled over 9 years ago.

 

.and have never been chased for any payments.

 

.nothing on my credit report..

 

.they sent me offer letter and form to fill in with my bank details so they can refund..

 

..now saying a letter has gone out to me stating they now are not paying me as i owe..

 

.well this is news to me.

 

..i have nothing now to show i paid it..

 

.not after 9 years.

 

..lol..

 

..any ideas what i can do....

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write them asking for the details of the account they wish to off st against

as you have had no dealings with HFC for more than 9yrs

 

so any alleged outstanding balance will be well statute barred

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Did you originally SAR them - I note you already had the credit agreement so probably didn't need to.

 

It may be worth looking into doing a SAR, this should have a record of any collection activity that they've done. It's very possible that they've mixed you up with someone else, it's been done a few times. Sometimes when they did their rollover loans they didn't settle the old loan correctly, or credited someone else's account instead of yours.

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