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    • Apologies if this rambles slightly I feel a little brain dead after yesterday    I just want to know if I'm being unreasonable in one of my points (holding them responsible for costs to possibly damaged engine if I can get an engineer report)    Basically broke down in a layby on the a43, steam from bonnet high engine temps   RAC arrives declares it a minor leak and tops up then says OK to continue (4 miles to services) then recheck and says fine to drive home   30 miles later large amount of steam from engine and lose power, get it to hard shoulder   Next rac chap arrives and says it blowing like that may have damaged engine as it now doesn't start, says it will need a crane truck as 4wd and auto says priority job as 3 children on hardshoulder in the rain (1 in wheelchair)    3 hours later, I've chased rac twice and been rung by highways agency twice (who have also complained to rac)    Tow truck arrives (flat bed) advise them we were told it needs crane and drive says its OK it will run, after cranking engine for over 5 mins drives it onto truck pouring fluid out the bottom   I can't help but feel that him cranking engine that much when pouring fluid is likely to have done alot of damage as well as being told to continue on a leaking engine    
    • Thank you. I’ll sit on my hands, for now! 
    • 29 Farage Garages? or Just the latest of many Johnsons Follies?     "New photos show how the county nicknamed the Garden of England may soon be more accurately described as the nation’s lorry park – thanks to Brexit preparations. The images show the full jaw-dropping magnitude of a scheme (one of 29 such) which will see 27 acres of Kent’s green fields ripped up and concreted over to create a sprawling 2,000-vehicle holding facility for trucks crossing the Channel."   https://www.independent.co.uk/news/uk/home-news/brexit-news-uk-kent-lorry-park-channel-crossing-b1278893.html   From comments: They promised us the easiest deal in history. Frictionless trade. And better jobs for the "forgotten". This is what we get. ... lorry dumps and portaloos that come to symbolize this incompetent callous government.
    • Top paediatricians have written an open letter to government about children going hungry and supporting Marcus Rashford's campaign.   https://www.theguardian.com/society/2020/oct/24/open-letter-from-uk-paediatricians-about-free-school-meals
    • It's not worth appealing because ECP won't listen, unfortunately, plus you can give the impression that if they lean on you, you'll pay them money when you don't need to. The only time we normally advise writing to them is if you get a Letter Before Claim/Action.   Best to say nothing for now and if you do get a LBC, we'll help you to draft something. Have a read around some other parking threads and you'll get an idea of how these people operate.
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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I'm currently a customer of Brighthouse. I was late paying about 4 weeks ago. I contacted Brighthouse within a week to make a offer of payment and i was told it had gone to collections.

They refused my offer of payment and are now constantly ringing me upto 12 times a day , they are visiting my property and they have threatened me with bailiffs and court action.

I have paid in the past around about £150 in late payment fees alone and i have their service cover and insurance too.

My 16 year old daughter is terrified to stay in the flat on her own as Brighthouse have sent to aggresive blokes around in the past who were abusive and used threatening behaviour.

They have given me until tomorrow to pay the balance otherwise they will come out again.

Where do i stand in this and is there any help available to me?

This is making me very ill too.

Thanks in advance.

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They are not bailiffs they are powerless door steppers tell them to go away and play with the traffic

 

They would have to go to court to use bailiffs

 

There door stepper has no rights no right of entry you do not need to speak with them

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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Try and record everything that happens. Use a mobile phone or whatever you have.

 

How much was each of the late payment fees?

 

They are not entitled to refuse payments - mind you they are entitled to refuse your instalment scheme - but they can't refuse any attempt by you to reduce the outstanding.

 

Keep on trying to make payments. Log every refusal and hang onto the money - don't spend it. Keep it safe so that you can pay it over when necessary.

If you have their bank account details, them make the payments.

 

Tell us more about the pate payment fees

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Are you saying that in the past you have paid £4.50 late payment charges totalling £150?

 

That means about 30 late payment charges. Is that right?

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i av ad a few late charges because i tried to get my account on a fourtnightly payment n made arrangaments to see 1 of the staff and then when i went in she was always off the £150 is what they want this time but in total it cums to £181.50 i feel as tho im backed into a corner with them the girl in the shop is denien the fone call i made then i had a call from a area manager who in a round about way was threatnin me they av been to my property 3 times n even told security they were canvesers 2 gain access 2 the building

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brighthouse also done a new aggreement 4 me but i was tolld i still had 2 pay the charges at the end of it i managed 2 make some payments and then my benifits went down because im a carer and was late wiv a payment n they refused my payment

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Brighthouse are nasty scumbags who need closing down.

I noticed you said you were paying the service cover and insurance i believe you can claim that back. You don't need it. If Brighthouse continue to harass you tell them you intend to seek legal advice and take legal action too.

Brighthouse cannot take your goods without a court order they are not bailiffs so just tell them to take a running jump of the nearest cliff.

Next time they knock your door take something such as a mobile phone or camera and record them. Tell them they're being recorded and their attitude will soon change. I myself had problems in the past with Brighthouse and thanks to the guys on here i was able to get Brighthouse out of my life for good.

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i dont intend 2 let them in my property thought i was on my on in this until a friend and nieighbour told me that they ad same trouble and told me about this site thank you i feel much better knowin i can talk to others

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  • 1 month later...

hey guys quick question, lets say im going out my house to take the kids school in the morning and theres a brighthouse heavy standing on my doorstep would i be able to just tell him go away lock my door and get on with my day, or is it a case of once my door is open i wouldnt have any choice but to let him in? any help on the would be great thank you

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Correct. Treat them the same as you would treat any random person turning up at your door. If you dont want them there, tell them to get lost, or they will be removed by using reasonable force or the police will be called.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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ok thanks thats great to know at least i wont be scared of opening my front door now in fear that they will enter my home, im aware a bailiff sent from a court could enter my home with a warrant, but what are the odds of brighthouse actually going this far to get my stuff back? if they did go to court would i first be given the option to pay a ccj by the court?

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With all the bogus charges on the account and youw illing to tell a court what theyre doing? 99.99% unlikely.

 

Regarding bailiffs, they are ONLY used on a debt when all avenues have failed. This includes a CCJ, you not paying it, the debt going back to court, where you have to pretty much tell a judge you will never pay it. Only then will bailiffs be considered, and even then an Attachment of earnings will come first.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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oh thats fantastic to hear thx for your advice its taken alot of worry of my mind , i never wanted not to pay them but i feel like they have forced me into this by there bullyboy tactics

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Thats how they make their money. The "men" who come round to your house are commission based. If they get money from you, they will take 10-20% of it before it even gets to your debt.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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reffering back to your earlier comment what did you mean when u said about there being 'bogus' charges on the account and would i be willing to tell a court what they was doing? :D

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bogus charges are charges that a creditor levies on a a debt purely to make a profit. These charges have no merit or basis in law.

 

Charges like late payment fee's. Charges to pass on to a DCA or solicitor. PPI/random insurances. Things like that.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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