Jump to content


kingsdk

capitol one new claim, advice needed

style="text-align:center;"> Please note that this topic has not had any new posts for the last 2465 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hello,

I'm just about to start going through the process of claiming back my PPI from capitol one.

 

The excellent advice on this forum has given me the confidence to give it a go.

 

I have had my capitol one credit card since September 1999 and am still paying PPI on it to this day,

 

I read on this forum somewhere that capitol one were not regulated in 1999 so any claims for PPI are not valid for applications so far back.

 

I'm unable to find the post again but the person involved forwarded it to the foc who said it was a grey area. Do we know if this is true? And is it still worth applying?

 

I obviously can't recall much about the application process but I'm part pretty sure I applied on the internet and then they forwarded me the letters to sign etc.

 

With regards to the PPI I certainly don't recall ever been spoken to about it and didn't at the time realise it was optional

hence why I'm still paying it now although I will ask them to cancel it in my letter to them..

 

My concern is they will provide me with a form possibly with a tick in it, how do I go about disputing this?

 

I have reads also they only keep documents for 6 years, will my claim be valid for the full 14years?

 

Thank you in advance any help would be appreciated.

 

Regards

Stuart

Share this post


Link to post
Share on other sites

Hello Stuart.

Welcome to CAG.

 

You do need to have a reason for claiming the PPI was missold.

 

It would be advisable to make a Subject Access Request under the Data protection Act 1998 to get all the data Capon have on your account and the PPI, there is a £10 statutory fee to pay and Capone have 40 days to reply, this should be addressed to the Data Controller and sent by recorded delivery so yuo can check receipt,

the 40 days start the day the receive it.


Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Share this post


Link to post
Share on other sites

go get 'em!!

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

Share this post


Link to post
Share on other sites

My main reason for claiming it was miss old is that I was never made aware it was optional and that I believed it was required as a part of the requirement for me getting a credit card.

 

My main concern is the date of application 1999 is this'd too early?

 

Regards

Stuart

Share this post


Link to post
Share on other sites

NO I think not.


Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Share this post


Link to post
Share on other sites

Thanks guys, I'm going to post my letter Monday.

 

The main reasons I believe I was mis sold the insurance are as follows.

 

1. I wasn't made aware that the insurance was optional

2. I was made to believe that the insurance was a requirement for me getting the credit card

3. I was not told there were other companies offering similar insurance

4. It wasn't explained to me that my insurance payments would increase based on the balance of my loan

5.the terms and conditions were never fully explained to me by an advisor and this being my first credit card I believe they should have been

 

Do these sound like genuine reasons for me to make a claim.

 

Regards

Stuart

Share this post


Link to post
Share on other sites

As good reasons as any I've seen.

 

Good luck!!!


Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Share this post


Link to post
Share on other sites

Quite a few online systems would not let you move forward with the application unless you did tick the box, which would almost certainly make that mandatory.


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Share this post


Link to post
Share on other sites

Yes but is there a way of finding that out? I'm trying to recall the application but I certainly wouldn't have ticked the box knowing it would cost me more each month.

 

Regards

Share this post


Link to post
Share on other sites

right

 

in a way you are going about this the wrong way

 

you are looking FOR a reason it WAS mis-sold.

 

you HAVEN'T got to do that.

 

it WAS mis-sold, everyone inc cap1 know that.

 

if for them to prove it WAS NOT

 

not for you to prove WAS.

 

 

dont forget

 

show them you know what you are doing

 

FOS CQ

 

spreadsheet

 

covering letter

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

Share this post


Link to post
Share on other sites

i am a great believer in NOT using the SCATTERGUN approach

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...