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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Completely terrified and confused


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My husband has been disabled with mental health difficulties most of his life. 20+ years ago he had an industrial accident and was unable to work. he had been receiving Incapacity Benefit,

 

he was then moved to income based income support. He receives DLA at higher rate mobility and middle rate of care. He continued to receive these allowances until he was moved on to contribution based ESA and was told he needed to start sending in sick notes from his doctor, which he did.

 

He was called to an ATOS medical and told he was fit for work, one breakdown later and we appealed. His money was initially stopped but then re-instated with a drop of £160 a month!

 

In total we received carers allowance for me: industrial injuries benefit for him: DLA for me (I have fibromyalgia) and DLA for him, as well as his new amount of ESA, providing he sent in sick notes.

 

On the 21st Dec 2012 we went to appeal and won! From nil points he was awarded 36 points and we were told by the judge "You have won, they shoould leave you alone now for two years" We were so relieved.

 

His money was stopped again after the appeal though with no explanation. I have to add that during this whole process we have not recieved one letter from the DWP.

 

Yesterday he was told that his money would be back dated and he would be getting £82 a week. This morning he received a letter syaing his contribution based ESA had run out and he would get £0.00!

 

now we're frantic, we have nothing accept carers allowance, DLA and IIB and don't know where to turn. Our housing benefit has also been stopped, what do we do?

Edited by honeybee13
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Hello and welcome to CAG.

 

I'll move your thread to the benefits forum, where the guys should be able to help you.

 

I'm wondering if something has gone wrong at the DWP here. Normally if you've been on ESA contribution-based then after a year, they move you to income-related ESA, if you qualify.

 

Does any of that make sense to you?

 

My best, HB

Illegitimi non carborundum

 

 

 

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Where will I find it please? I'm so upset and the moment and really not thinking straight.

 

You'll be OK, you've come to the right place. I see a few people are hovering, you should have answers soon. Take a deep breath and have a cup of tea, help will be along.

 

I've put some spacing into your post to emake it a bit easier to read for people trying to advise you. :)

 

HB

Illegitimi non carborundum

 

 

 

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when you won the appeal can you tell us what group the tribunal put your husband in? it will be either the wrag group or the support group? if he has been placed in the wrag group then it could be his contributions have now run out, however if he is in the support group he is not subject to the 1 year contribution timetable

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You've done the right thing by asking.

 

It might also be worth contacting your local Citizens Advice Bureau or a Welfare Rights Officer. You can often find Welfare Rights contact details on the website of your Local Authority webpage.

 

Good luck getting this all sorted out.

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All he needs to do is make an application for income based ESA - it should be a simple process.

 

Your housing benefit in the meantime should be reassessed on the basis of your current income - phone or visit them to find out what documents they require to reassess the claim.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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