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    • Hello, Some might remember me I put up a post about buying a seat leon,   Anyway it has caused me hell!!   So I had a new dual mass flywheel and clutch fitted by   Formula one auto center    A couple of days later my clutch is slipping and making noises and smells, so I took it back to the garage and they have offered repair it free of charge under Warranty,   I have told them I had trouble getting the car into them for the whole day the first time they fixed it and I need my car,   I have asked them to provide a courtesy car but they refuse to provide it.   Under consumer rights act 2015    Page 23   paragraph 2   (A) do so within a reasonable time and without significant inconvenience to the consumer and,    (B) bear any necessary costs incurred in doing so (including in particular the cost of any labour, materials and postage)   They must cover the cost of this?   Thanks again    
    • images/posts removed . please do not post jpg picture images directly to a post . read upload and redact in jpg then convert using on of the listed websites there to convert to one multipage pdf only . that way only logged-in,registered and approved caggers are the only ones that can download and see them . else anyone can see them caggers or not. dx
    • OK, I will do now.   I did look to black out certain things, but I was not sure what I should and should not redact and there was nothing on there that was personal enough for me to be concerned with being made public. So I am happy for all to view, but if you are kind enough to redact what is needed as per the forum rules, that would be amazing.     I was planning on collecting up other court cases they have lost, to refer to as part of my evidence, I'm not sure if this is worth doing or could just confuse matters?   But there seem to be many where the judge has ruled against them because of confusing and not clearly displayed signage, trespass, as well as their charge being £100, which is more than the Bevis case said was reasonable.    A quick search found this article as one example KBT cornwall lose case article.pdf   Lastly, I will go to the site to get updated images, but from google earth, you can see from the pictures the entrance states it is for the hotel parking, which I follwed instructions and gave my details to the hotel. Where I think my car was parked (it was that long ago I'm not exactly sure) there are signs on the opposite wall, but it was 12.30am, pitch black and they could not be seen.           Claimants_WS.pdf
    • yes but have the landowner paid this years contract fee. no evidence they have in the ws. pop it back up now if you wish. the forum is quiet i'll redact it for you so we have the info.   dx  
    • Thank you all so much for taking the time to comment and help, I really do appreciate it.   Just to elaborate a bit more on the background, just because my lack of knowledge of the process might mean I've actually done things along the way that I did not know what they were and so hadn't mention it.    When they decided to go to court, I was offered mediation, which I took. I offered to pay the reduced rate, just to make it go away, but insisted it was not an admission of guilt, it was a goodwill gesture to save us all the effort of court. They refused and wanted £250.    A court date was set, but in Leeds, then a couple weeks later I received another letter saying it had been moved to London.   I was not aware I had any say in which court it would be held at, but I now understand i have good reason to request it is moved to a local one to me, which is also local to the offending place, I will call the court tomorrow and explain that. But so far I have only been told what is happening, I've not been given the choice for anything.   They seem to be going down the route of a contract breach, not trespass which is interesting. There is a document in the evidence which has the agreement between themselves which I assumed meant they can pursue me.    I am going to visit the site again shortly, at midnight the time of the offence and take pictures to build a case file of the route I took to enter the car park, how it is in the hotel grounds and no signs can be seen.    Am I right in saying, the fact they do not actually have any pictures of my car in the location they say it was in, just because all of the pictures they have were at 12/30am and it was pitch black, I am going to say my car was parked correctly in the hotel side, not on their land and it is then up to them to prove otherwise, which they are not able to do, because the burden of proof lies with the claimant I think?
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maroire

car had been clocked 2 years ago at doing 127000 miles

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hi could anyone help me, on saturday 13th january 2013 i brought a car from adealer it said it had done 76000 miles excellent car etc etc the next day car broke down and overheated rac came out had to be towed the car is now undrivable i checked on the dvla to make sure this wasnt a dodgy mot and found that the car had been clocked 2 years ago at doing 127000 miles we phoned the garage and they said that they would refund and collect the car today thaey have now said that they wont and we can take them to court as they will not give us a refund at all where do i stand i phoned the trading standards but it seems so long winded my husband has just started a new job and we desperatly need two cars but we now have no money to get another please any more advice would be greatly

recieved thanks maroire

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Hello and Welcome maroire,

 

I have started a new thread for you.

 

Regards,

 

Scott.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Clocking is a very serious offence and should be reported to Trading Standards as soon as possible. You do not need to notify dealer that is is what you will be doing. From this point forward write to the dealer politely requesting the refund due to clocking and send by registered mail. Give them 10 working days to respond. Do not correspond any longer by phone as there will be no record.

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Is there any finance on the car; how did you pay?

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hi thanks for the responses, i brought it cash £1800 mainly as the mileage for the age of car was so low, and it seemed okay as with all second hand cars you can never tell. we did record the telephone conversation with his acknowledgement so we have proof that he agreed a refund. he is being extremely rude and refusing to do anything about it i have contacted tradng standards and under the sale of goods act 1979 he is obliged to refund the money or like for like but he is having none of it they have told me to write to them so that is my next call. if he didnt know it was clocked is it still down to him to deal with this or the person he got it from? thanks

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have you got the original add, which states the mileage and condition etc.

it would have been simple for him to check with vosa before advertising etc.

trading satandards will put pressure on, however suggest you get things moving by writing to dealer giving him 7 days to repond and return money paid or you will seek court action for recovery.

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You don't have to let him know you are recording his calls.

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How many changes of ownership in the last two years or in other words how many times has the car changed hands according to the V5 since the VOSA records show the mileage discrepancy before anyone starts jumping to conclussions?

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How many changes of ownership in the last two years or in other words how many times has the car changed hands according to the V5 since the VOSA records show the mileage discrepancy before anyone starts jumping to conclussions?

 

hi thanks again for responding according to the v5 they have had the vehicle since 23/02/11 the change seemed to take place feb 2011.

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So when you say"They've had the vehicle" is the V5 in the dealers name for all of that time?

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