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    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Help please!


katel
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Please help,

 

i find myself with a letter from Metropolitan collection services Limited from HSBC for an overdraft after HSBC asked me to close my account,

 

im really getting myself in a panic about it...

 

i havent as yet answered their 4 times a day phone calls as ive been trying to push myself up to it.

 

im currently a mature student(in my final year), disabled with a child and a mortgage,

i have been unable to work in the last few years as i suffer from Lupus and my condition is unpredictable.

 

my income is very low as i receive no maintenance from my ex husband and we do regularly have to ask the question heating or food,

 

i would just like some sensible advice on how to deal with this?.

 

thanks

 

Kate

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HSBC have not passed it far

 

Maby to the next desk as they are in house debt collectors for hsbc

Dont answer there security questions and say in writing only then hang up

 

DG solicitors would be there next stage part of the HSBC group

If need be tell them you will pay them £1 per month until things improve financially

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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hi katel

 

how old is this debt?

 

when did they close the account

 

have you looked at your CRA file [see below]

 

a DCA is NOT A BAILIFF

 

they have NOSUCH LEGAL POWERS

 

do nOT ever discuss your debts with ANYONE

on the phone

let alone a spoofing DCA

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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its just been since august...2012

 

. my ex stopped paying maint so i found myself with nothing

 

i asked if they would just freeze it till september when my loan was coming in so i could live on my CHB and tax credits

but refused and said i would have to close the account, so i did and opened an account with another bank.

 

im to blame for ignoring it...

its been the elephant in the room for months, but now i need to tackle it,

i just dont know where to start, im up to date on everything else i owe but this could send me under ( a bit dramatic i know!)

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got all the statements?

 

if they have levied any PENALTY charges

 

time for a BCOBS complaint

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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What is the value of this overdraft ?

 

HSBC do not appear to be treating you very fairly at all - especially as you have kept them informed of your finacial situation. Their own Lending Code suggests that they show a little consideration where someone is suffering financial hardship.

 

Do you know what amount of the overdraft is likely to be made up of charges ?

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Where you within the overdraft limit at all times?

 

Apparently they put in a disclosure in their T&C (as they told me) that the overdraft is payable on DEMAND!

 

It is a joke. Also check your Credit Report as if the account is closed, then it may well be on your credit file as a default. Yet, simultaneously they are trying to collect it from you... (like my position).

I went all the way to court to seek compensation for "damage to creditworthiness" against HSBC. I lost unfortunately.

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Nothing to stop them chasing the debt or selling/assigning it when it's defaulted.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Nothing to stop them chasing the debt or selling/assigning it when it's defaulted.

 

Yes but it remains as "owed" on the person's credit file or is it removed if the debt is collected?

 

I thought it was a grey area as a default lasts for 6 years...

I went all the way to court to seek compensation for "damage to creditworthiness" against HSBC. I lost unfortunately.

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Defaults are removed after 6 years paid or not, even if the debt is settled during the 6 year period it remains until the 6 years ends.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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So its pointless paying it then!

 

Thats a loophole which needs filling!

 

Hmm can one refuse to pay for the reason "it wont remove my default" or is that not good enough?

I went all the way to court to seek compensation for "damage to creditworthiness" against HSBC. I lost unfortunately.

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Has to be a personal decision, you may end up with a CCJ starting the whole 6 years again.

 

It is very simple if a default is not remedied within the time scale in the default notice paying the debt at any time later does not remedy the default as laid out in the DN so it stays on file -- paid or not.

 

End of:

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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