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    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
    • The UK-based mining giant Anglo American says it has received a takeover proposal from Australia's BHP.View the full article
    • who gave you the NTH? who was it sent to? thread title updated dx  
    • blimey CAG gave all that FREE help over +6mts and +100 posts and they never even bothered to comeback...
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Non Regulated Agreements for limited companies


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Hi,

 

I am posting here to find out if someone can help me. Two and a half years ago a purchased a car on a hire agreemt from mercedes smart value of finance was £8k. The agreement was in my limited companies name but with myself as a guarantor and wasn't explained what a non regulated contract or agreement was.

 

I am currently in the process of paying of the finance agreement and have subsequently found out that as the agreement is non regulated theycan charge me 4 months interest as an early repayment charge. Nowhere in the contract does it state they can do this nor does it outliine what a non regulated contract is.

 

I have advised the dealership that the loan value is below £25k so it should be regulated and their response was that limited companies are not covered by the CCA, is this correct? Surely my company is covered if I am guarantor and if my company has less then 5 employees?

 

Also if the agreement does not highligh there is a 4 month interest charge penalty for an early repayment can they charge it?

 

I would appreciate any help on this and advice on what to do to resolve my issue in trying to retreive the four months of interest back. Oh and when I approached the finance company they are accepting no liability for the miss selling of the dealership.

 

thank you

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Firstly, you say you purchased the car on a hire agreement; do you mean hire purchase? If it is a hire agreement, you are not purchasing it, only hiring it for the duration of the agreement and it remains the property of the finance company. If it is hire purchase, it is the property of the finance company until you pay the option to purchase fee, when it becomes yours.

 

A limited company is not a 'consumer', which is why the agreement is not regulated by the Consumer Credit Act, and the terms of the agreement will say what happens if you wish to settle the agreement early.

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No finance agreements written in the name of a limited company are regulated, so sub £25k or not, it will never be regulated. How many employees are within the business. You being a guarantor does not make an agreement limited, it is simply additional security that will have been required due to the size/strength of the business.

 

I don't think you have any grounds for miss-selling of the agreement as being a "business" customer, responsibility for understanding what the "business" signs for falls back to the business. A sole trader and partnership with less than 4 partners will work differently and would have been regulated.

 

As for the 4 months interest, you are getting off relatively lightly as I know of high street lenders that will offer little or no rebate on a non reg finance agreement.

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