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    • Hello,   I have not posted in a while because I haven’t gotten any reasonable update yet.    From my previous post, I went into a branch and took along statement from my bank in Nigeria where I sent money from, statement from the third party apps I used, documents showing proof of source of funds to my Nigerian bank account, a letter from my Nigerian solicitor all notarized because the funds in my Nigerian account was from a property I sold. I included documents of the property, approved drawing plans, transfer agreement when I bought the land, pictures of the construction stages till I completed the construction of the house back in Nigeria, sale agreement drafted by my lawyer. Everything was included.      so I took it all to the bank, they called the fraud department in my presence and I was told to email the documents myself to [email protected]  as they were much. I was told it will take at least 15 working days to get a feedback. I sent it all on 5th of April. And I called the fraud team (I was given a number to call for updates) on 12th of April and they said they didn’t get the documents I sent earlier. I sent them again that day.    So today I called in again and was told to wait for the 15 working days to hear for them.    I will like to note something I heard while I was on call with them on 5th of April. The lady said they didn’t get the files I sent and told me to hold on while she checks with the team, then I heard her whispering to maybe her colleague saying “let them know he wants to pursue this”   So were they expecting me to leave over £10k in a closed account and not sure any access to my funds?  It all sounds like they expect to close the account and I should just accept my fate.     well that’s all I have now. Thank you.  Doc_by_Scan_Shot.pdf
    • That is all that was received, nothing else in the envelope or previously apart from a letter from DCB asking to get in touch with them with an offer for settlement 
    • Hi all   I just stumbled upon this forum, we've had a PCN through, and thought I'd consult with the experts before I take any action! Hopefully I've filled this all out correctly so you can see everything you need, but let me know if not and I'll try to sort it out. Thanks in advance for your help!   1 Date of the infringement 04/04/24 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 10/04/24 [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s 3 Date received 13/04/24 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up n/a 7 Who is the parking company? Euro Car Parks 8. Where exactly [carpark name and town] Solent Retail Havant Car Park, PO9 1ND For either option, does it say which appeals body they operate under. BPA ECP_Notice.pdf
    • As I said, his case sat around at CCHQ for three months. It sounds as if they're trying to string them out from the previous misdemeanour/sacking.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Do I have to pay British Gas for a job they did not complete?


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Hi everyone,

 

Some time back I called British Gas to report a fault with my boiler. They sent an engineer to assess the fault. The engineer, very amateur, opened the boiler and assessed the issue and told me it will cost £810 to fix it. For this amount, I asked if on completion this will get me back the heating and the Engineer assured me of that.

I had a thought over it and the next day I confirmed with British gas to come over to fix the boiler.

Another engineer came over and now each time he was telling me there was a new part that need to be changed, which they did not think of. (Professional British Gas Engineer...)

At the end of hte day, the guy could still not get me back on the heating. He now said there is a problem with the flu. I said fine, its your job please do it as I need the heating. HE said that BG does not fix or repair the Flu, so I will now have to find a third party for this..

As I have now been without heating for over 2 days, I called a third party in emergency to fix the flu that same evening. I was charged around £500 for parts, labour and emergency call out. I have refused to pay the £810 since as far as I am concerned the engineer did not fix the issue when he left.

A debt collector sent me letter and said if I do not pay it can affect my credit or they can ask my work to proceed with the deductions. Are they allowed to do this as well?

 

I would like to know if I still have to pay British Gas the £810 as when they left the boiler was still not fixed and I was still not on hot water.

 

Many thanks,

Jenny

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The debt collector can do nothing without it ever going to court if it did sounds like you could defend it well

 

British gas are a rip off they were on BBC watchdog not so long ago

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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It's a shame when you consider the trust people have put in these companies and how they try to rip people off.

A search on British Gas review showed me how people are unhappy with their service. Based on (150+) customers review, on one site they were rated at 1.6/10 !

 

Can Anyone tell me if they think I should have paid the amount?

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