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i have recently been refused a mortgage, after checking my credit file i have a default on file from vodafone.

 

this default is showing from 2007 and is all up to date and been paid off in full.

 

i have contacted vodafone and they can not seem to find my account and im assuming this is because its an old account.

 

I really need to sort this out as it is now stopping me from buying my new home.

 

i'd appreciate any help on this matter.

 

Kind regards

 

Marc

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I have received the following reference number #10918612

 

Kind regards

 

Marc Higgins

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hiya

 

as you've prob seen this is a common issue

 

i think it totally out of order that a communications company or a common mobile phone contract

should be allowed to potentionally ruin someone's future.

 

hopefully lee will sort this

 

dx


..

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Vodaphone are well known for this as well.


So whats cooking today ?

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Hi Marc,

 

Thanks for making me aware of your concerns.

 

Having checked our emails I can confirm that I've got yours and so rest assured that I'll get back to you as soon as possible.

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

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