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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
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    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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Poll Tax 2 even bigger cuts to Council Tax benefit


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But the government isn't done yet. At a meeting with council leaders yesterday, ministers from the Department of Communities and Local Government announced that the budget for Council Tax Benefit will be reduced by a further 8.5 per cent in 2014-15, meaning a total cut of 18.5 per cent

 

Story herehttp://www.newstatesman.com/staggers/2013/01/poll-tax-ii-coalition-plans-even-bigger-cuts-council-tax-benefit

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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So, how are people on benefits meant to pay their council tax? You can't really pay that out of your £71 a week benefits. especially if you have to pay some rent too.

 

That is the whole idea of the changes. The only way the government can keep the claimant number down is by making it much more difficult for people. I think I read somewhere all benefit claimants will start paying a minimum of 9% of council tax that is due from April 2013. This was a proposal, but it is down to individual councils to decide how much help they offer.

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the way its going we will be living on the streets

 

Sorry. The streets belong to me and I charge VERY high rents :madgrin::madgrin::madgrin::madgrin::madgrin:

Taking a poke at the world

 

Never argue with an idiot, he will only drag you down to his level and beat you with experience

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Sorry. The streets belong to me and I charge VERY high rents :madgrin::madgrin::madgrin::madgrin::madgrin:

 

In the US there are actual groups of people who control certain neighbourhood places for rough sleeping. For example in LasVegas, there are huge drains, where thousands of people are living with all of their worldly belongings and they have formed resident association type control over these. When there is occasional heavy rains, they have to help each other out, by removing all of their belongings. Many of these people sleeping rough have jobs in the hotels in the resort.

 

Think this is what IDS dreams of. People living in tents around our towns/cities, but going off to work in the mornings, so they can afford to eat.

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I could understand this push to get people off of benefits if there were 3 million jobs that weren't being filled, but there aren't the jobs. And even some of those with jobs are on really low incomes. It's a poverty trap that cannot currently be escaped for a lot of people.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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Exactly estellyn, the government are losing more jobs than they are creating so where the hell are they getting off by penalising those who cannot find a job and those who are unfit to take one. There isn't the jobs there anyway.

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if I ever get to that situation where I cant afford to live I will just end it all, being ill is so exhausting at times as it is, I wouldn't want to suffer any further ****e courtesy of anyone's government. they fail to see its not fun for people like me, its not a contest to be won. they make me sick, sicker even lol

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]if I ever get to that situation where I cant afford to live I will just end it all[/b]' date=' being ill is so exhausting at times as it is, I wouldn't want to suffer any further ****e courtesy of anyone's government. they fail to see its not fun for people like me, its not a contest to be won. they make me sick, sicker even lol[/quote']

 

Which sadly and unbelievably seems to be what the coalition government want, driving people into destitution and suicide.

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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I said it before and will say it again, they dont care if anyone finds a job. The real plan is to deamonise welfare and simply get people of it, then the average person will think better to take a £2 an hour job than use the safety net whilst those who cant work for any reason will be forced to turn to family for help or be on the streets. If the government stay in for another term I prect in the 2nd term they will remove the min wage, then the corps will start a recovery with the witheld profits and they can all claim the min wage and welfare was holding the economy back. In the meantime the min wage is been bypassed with the illegal WP.

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I have said it before, if I didn't have dependents I would go out of my way to make sure I got into prison tbh. Free bed & board. I am absolutely not saying it in jest either...

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I think a lot of normally law abiding citizens are going to find themselves behind bars in the coming years ahead, inability to pay what will ultimately be 18.5% (or possibly even more in coming years) of the council tax bill will see many in trouble initially with bailiffs, after which the next step is a committal hearing which can mean prison.

 

Magistrates are supposed only to commit to prison those that willfully refuse to pay, but I wonder if this will change in light of the sheer numbers of people who won't be able to meet the obligation.

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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it will be a lot more than 18.5% for many as pensions are protected.

 

eg. this current 10% cuts mine is going up to about 30%. I will probably be paying over 50% on the 2nd cut.

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How this idiotic Government thinks someone claiming JSA and ESA can afford to pay towards the extra Bedroom and CT costs is beyond me? people on low benefits are already struggling but nothing is being done about it and April will soon be here ? Many are finding 1 bedroom properties difficult to find to down size so these people end up paying the heavy cost of having an extra bedroom it's just ridiculous .

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Plus the council tax support changes will mean further job loses as there is less money in the local economy as people who normally would have spent a few quid in their local shop now don't have that money spare. same with 'bedroom tax' etc

 

What a bright future!!

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I have said it before, if I didn't have dependents I would go out of my way to make sure I got into prison tbh. Free bed & board. I am absolutely not saying it in jest either...

 

 

I will be giving up this home im in, because i can not afford to keep it, i did not or a lot of us did not ask to be disabled. so im gearing myself up to go to prison atleast i will get my healthcare and my food and bed sorted its seems to me the only way, and a lot of us can go..

 

I can not believe that no one is kicking up a stink over any of these kick a cripple benifit changes:-(

My advice is based on my opinion and my experience. It is not to be taken as legal advice as I am not legally qualified

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And many will have the addition of The Poor Man's Mansion (ie. Bedroom) Tax to contend with, at the same time.

 

Up until three years a go I had a three bedroom house with the same social landlord I have now, I gave the house up for a one bedroom flat as it was obviously too big for me, the funny thing is I would have to give it up now under the new regs, but whats even funnier is my landlords promptly spent a nice few quid on the house upgrading windows and the like soon after I vacated, and then sold it.

So much for releasing housing back into the rental stock.

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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I will be giving up this home im in, because i can not afford to keep it, i did not or a lot of us did not ask to be disabled. so im gearing myself up to go to prison atleast i will get my healthcare and my food and bed sorted its seems to me the only way, and a lot of us can go..

 

I can not believe that no one is kicking up a stink over any of these kick a cripple benifit changes:-(

 

Ya know I was thinking this earlier today too. When or by the looks of it, if, the riots happen again I wont be joining any 'stop the riots' facebook page this time round...

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And i've noticed Mr Cameron is quietly keeping him self out of the public news about this, as anyone heard him say anything about the coming bedroom tax recently No?

 

Shhh he's keeping very quiet about it isn't he?

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