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Steve Isaac

Online flight purchase

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I need advice purchased flights on lin to Australia have a confirmation receipt and have booked all accomodation and flights in australia now being told there was a mistake and I have to pay £540 extra to get the etickets what are my rights

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I need advice purchased flights on lin to Australia have a confirmation receipt and have booked all accomodation and flights in australia now being told there was a mistake and I have to pay £540 extra to get the etickets what are my rights

 

Did they take payment yet?

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If it is a genuine mistake and you dont have the confirmation/or receipts yet then they dont have to accept your booking, but of course must refunf what you have paid.

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If it is a genuine mistake and you dont have the confirmation/or receipts yet then they dont have to accept your booking, but of course must refunf what you have paid.

 

The OP's post states he got a confirmation email.

If he has both that confirmation email AND they have taken payment he can argue the contract has been formed.

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sorry,

correct, offer and acceptance, valid contract!

However if they do no honour it, OP will have to sue for compensation.

Strongly worded email to Airline or agent.

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I have a confirmation receipt at time of purchase and another 18 hrs later They have taken payment and offered a reduced payment of £295 I have refused stating I have a contract and I expevt them to fulfil it am I right!

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correct.

 

 

 

New it, they have terms & conditions at the bottom of letters in small print. So many have been had on this clause, I had a case where I turned up for a flight to the far East thru the Middle East only to be told at check in that I have to wait for my flight called, i SAID THIS IS MY FLIGHT,no it was for another destination according to flight number, so I would of been in another location late to catch connection at another airport 2 hours away,anyway sorted there after a fuss, but Sea breeze had clauses, they are useless. and the girl called Jenny?


:mad2::-x:jaw::sad:

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No, OPis correct that he has a contract!

OP will have to confirm who he booke through

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