Jump to content


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3042 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Just had a gas cooker delivered and installed by Currys (Mon 7 Jan). Had to email them to ask what to do because we found some damage which has been covered by white paint. Sent the email on Mon just after the delivery men had left. Get a reply to this email tonight. They are saying that if we've used the cooker then we're not entitled to a replacement. Is this right?

In fact we don't want a replacement just the damaged parts replaced.

Link to post
Share on other sites

no it is not!!

 

atleast SOGA applies

 

if you paid by credit card

 

they are equally responsible under section 75

 

name and shame the store/manager that said that

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

t & cs state

Your product is damaged

How do I return my product?

 

Phone: Please call our Contact Centre within 48 hours on 08445 61 12 34 and we’ll arrange collection free of charge

 

--

not email

 

from delivery to 7 days later anything can happen, but i guess if u can prove that u emailed them straight away, then currys should honour replacement / repair.

Link to post
Share on other sites

Hi

 

Now a couple of question:

 

1. When the Gas Cooker was delivered was it still completely wrapped before the installers intalled the item as if straight from manufacturer?

 

2. Was the Cooker completely unwrapped before entering your property?

 

3. Where the cooker was installed would it be easy to see the damage before and after installation.

 

4. Did the installer bring to your attention the damage before installation. (think answer will be NO)

 

5. Are you able to take photographs of the cooker in its installed position and then of the damage.

 

As has been said the SOGA is your friend here.

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...