Caravan from leisure caravans - riddled with issues - Advantage Finance cancelled agreement and have the Van but will not refund Payments/repair costs sighting 12mts ownership/use as the reason - Court Time?Advantage Finance In the email they replied after I had asked for some money back with "Good morning Kelly, Thank you for sending over the information regarding the caravan being collected and taken back to Newark Auctions. We will now start the process of removing you from the existing credit agreement and will notify the relevant credit agencies to remove our entry from your file. This therefore removes any responsibility you have regarding this agreement. In terms of any refunds owed to you we have reviewed the account and there are no payments that need to be refunded. There were no payments made whilst the complaint was open and the payments made prior to the complaint being raised will be retained for usage. Whilst you advised us that you have not used the caravan, this was your choice and the caravan was available for use and in your possession since the start of the hire purchase agreement, it is reasonable that the payments that would have been due during that period are retained. As a suitable resolution is in place we will now close the complaint. Kind Regards"
Caravan from leisure caravans - riddled with issues - Advantage Finance cancelled agreement and have the Van but will not refund Payments/repair costs sighting 12mts ownership/use as the reason - Court Time?i get a feeling they are just making it up as they go along giving the fact everything I have read up on regarding rejection always get some sort of money back
Caravan from leisure caravans - riddled with issues - Advantage Finance cancelled agreement and have the Van but will not refund Payments/repair costs sighting 12mts ownership/use as the reason - Court Time?sorry but it is laid out just like that in the report i have literally copied and pasted to you.
Ok, the email address bounced back for the CEO and when searching online for Chris Hartnagel, it gives firstname.lastname@example.org, which I emailed on 18th Sept and haven't received a response as yet. I also sent info through to Lidl Customer Services via the online contact form and have received an acknowledgement email from them, followed up by another email today basically saying they are very busy and it will take longer to get a reply, so either wait for reply or telephone if urgent 😐 Today I did another search about ceo's email addy and found a post from a different forum website - with a successful outcome! - (https://forums.moneysavingexpert.com/discussion/5996157/win-against-lidl-eastleigh-and-athena-apnr), with what appears to be the correct email address: email@example.com. I have re-sent the email just now and it hasn't bounced back as "rejected", so fingers crossed will hear back fairly soon. I will be sure to give an update on here when/if I eventually get one. Also, I had another question, looking at some of the older posts about this same topic there are several where a 3 hour parking restriction from the Council is mentioned, is this time frame something that is standard/the norm for most Council's? I have had a look at the planning permission from Enfield Council and there doesn't seem to be anything I can find that refuses or overrides Lidl's outlining of the parking duration and costs that will be charged by Athena ANPR Ltd (attached documents). TP_85_1476_DP3--1224952 - Lidl Paking Supporting Information.pdf TP_85_1476_DP3--1224955 - Enfield Council Approval Decision.pdf
advantage finance as bad as moneybarn and make up and interpret the rules as they go along. 9/10 in terms of the agreement and the consumer credit act that binds it, they have little actual understanding of it. dx
@curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
@skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
Jennyripper1974 posted a post in a topic,I’m in desperate need of help
I bought some clothes online in may through Evans and paid through PayPal
returned them all seven days later
I waited the 14days for my refund and no refund came
I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it.
evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
I contacted PayPal
they said the dispute had been closed but Evans at no point had attempted a refund.
fast forward to today
I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
I’ve also contacted their customer service too
all I get is PayPal have cancelled refund because dispute is still open.
I have proved that the dispute is closed
I have got an email saying that if Evans sent the refund they would accept it
but up until the date I got the email they have not once attempted a refund .
I have sent them a letter before court email
I have even offered to have the full refund as a gift card just to get this sorted !
I’m literally at the end of my tether and don’t know where to turn next !
i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
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