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So I sent Barclays a SAR Request and included the credit card details in the letter.

I am still using the card and have a balance on this.

 

Barclays responded saying they can not send the SAR because it is possible the account has been closed for more than 6 years and therefore they have no records...

 

Well that sounds like a crock of.....

 

I beleive they assume I am chasing PPI (why else raise the 6yr mark?)

The card is definitely still in use.

 

I guess a response back saying the card is in use (with a balance printout enclosed) is the way forward... I know the card is older than 6 years is there anything else I can do to force them to get all the older documents as well?

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I guess a response back saying the card is in use (with a balance printout enclosed) is the way forward

 

Yes

 

I know the card is older than 6 years is there anything else I can do to force them to get all the older documents as well?

 

Many lenders will claim tat they don't have data older than six years although when complaints are raised through the ICO or court action is begun, older data mysteriously appears. We have cases on here where BC data has been provided well beyond six years ago.


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Lenders have to keep data for 6 years AFTER AN ACCOUNT IS CLOSED so in this case their reply is totally out of order,

you need to raise a Formal Complaint to the Data Controller at BC, send it recorded delivery.


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Thanks all... I will first

"encourage" barclays to find my data... if nothing then I can see a complaint coming :)

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