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    • I have received a PCN from Euro Car Parks for MFG - Esso Cobham - Gravesend. I was completely unaware that there was any such limit for parking and always considered this to be a service station. I stopped there to use the toilet, have a coffee and made a couple of work calls. I have read the previous topics on this location which suggest I can ignore this and ECP will not take legal action. The one possible complication is that the vehicle is leased by my employer so I do not want to involve them with the associated reminders and threatening letters. The PCN was first issued to the leasing company Arval who have notified ECP of the hiring company. I have attached a copy of the PCN Notice to Hirer with details removed as per instructions. What options do I have or should I just pay the PCN promptly at the reduced rate of £60? img20240424_23142631.pdf
    • What you have uploaded is a letter with daft empty threats from third-party paper tigers.  Just ignore it. What we need to see is the original invoice you received last October or November.
    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Calling Aviva Car Insurance Claim gurus!


EddiesMum
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Hi there if there are any car insurance gurus out there I would be extremely grateful if you could read this!!

 

I have a current claim ongoing with the above. The car is currently with Solus being repaired (I hope). My insurance is due for renewal on 17th January.

 

Do I have to renew with Aviva in order for the current claim to be completed? I do not wish to renew with them. I have a courtesy car at the moment whilst my car is being repaired. However if I do not renew with Aviva does that mean I have to give the car back?

 

Any advice gratefully received.

 

Thanks.

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Guest Aviva Support

Hi EddiesMum

 

I can confirm that when an accident happens within the policy period (as has happened for yourself) we would still cover the claim in full whether you choose to renew with Aviva or not.

 

I hope that helps, but if you have any further questions or would like me to look into the claim for you, please feel free to contact myself and my team at [email protected]

 

Kind regards

 

Dave

 

 

Dave Hyam

Aviva Social Media Team

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  • 2 months later...

Well I did renew with Aviva - however I am not happy :( I don't wish to pay by monthly direct debit so I emailed them and asked to pay to by card but was told "told that was not possible". Also I can't seem to pay off the existing policy in full? Why??

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You can pay in full if you wish. If you pay by instalments, there will be a CCA and this must allow you to pay off any remaining premium in full. For the full years premium they cannot force you into a credit situation where you are paying interest. This is against FSA rules and Aviva would get a smack on their backsides.

 

Make a complaint to Aviva management and threaten to involve the FOS, plus inform the FSA.

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Guest Aviva Support
Well I did renew with Aviva - however I am not happy :( I don't wish to pay by monthly direct debit so I emailed them and asked to pay to by card but was told "told that was not possible". Also I can't seem to pay off the existing policy in full? Why??

 

Hi

 

I'm sorry to hear of what's happened and would really like to look into this for you and see if I can help. Can you please email your full name, date of birth, postcode, policy number and Consumer Action Group Username to [email protected]?

 

Many Thanks

 

Stephanie Carrington

Aviva UK Social Support

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You can pay in full if you wish. If you pay by instalments, there will be a CCA and this must allow you to pay off any remaining premium in full. For the full years premium they cannot force you into a credit situation where you are paying interest. This is against FSA rules and Aviva would get a smack on their backsides.

 

Make a complaint to Aviva management and threaten to involve the FOS, plus inform the FSA.

 

Thank you UncleBulgaria that is fantastic help!! thank you :D

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