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rosysummer

The Lowest Price Guarantee

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Happy new year to you all and my thanks have heard nothing else from my tormenters...lol..

 

I was wondering on a completely different matter a consumer matter if someone could advise me.

I bought something on line from a TV channel whose policy states

The Lowest Price Guarantee for such products states that if within 30 days of your purchase you find the identical product nationally advertised; we will refund you the difference.

The actual channel has reduced the item and the presenter has said if you bought at the old price then contact us for a refund.

I have been told that since I purchased the item on 30/11/12 that I am not eligible however I did not recieve the item till the 10/12/12 because they only dispatched on the 03/12/12 now my question is....Do I take the 30 days from their date or mine?

Hope this is not to mixed up...lol...

Many thanks

Rose

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Hi Rose,

 

I think you'll get a better responce if I started a new thread for you which I have, please continue to post here regarding this issue.

 

Thanks,

 

Scott.


 
 

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I would say the 30 days is from the day you paid for the item.


If I have been of any help, please click on my star and let me know, thank you.

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