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    • please answer the following questions.   1 Date of the infringement- 21/06/19   2 Date on the NTK [this must have been received within 14 days from the 'offence' date]- 12/07/19   3 Date received 15/07/19   4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? N I can't see it   5 Is there any photographic evidence of the event? Yes a ANPR Camera showing arrival and exit but separate parking machine in car park not at gates    6 Have you appealed? Y Post up your appeal] I am waiting for a copy of my appeal but I have other emails sent i can send  Have you had a response? Y. Email was never sent as they stated on 29th July. Finally got the notice of regection sent by email on 3rd Oct.    7 Who is the parking company? National Car Parks Limited owned by Park24.co   8. Where exactly [carpark name and town] NCP, Terrace Road, Bournemouth    For either option, does it say which appeals body they operate under. Not on the letter but found on line its BPA   There are two official bodies, the BPA and the IAS. If you are unsure, BPA please check HERE   If you have received any other correspondence, please mention it here   in either case scan up bothsides of any letters/tickets in or appeals made out to ONE MULTIPAGE PDF ONL
    • Not much point in appealing. You paid for 4 hours and stayed for an extra 45 minutes. Goes to show what a bunch of crooks you are dealing with when you first appealed they delayed their response until you came liable for the higher charge and they wouldn't reduce that sum. From now on just ignore everything you get from NCP  and their unregulated debt collectors (birds of a feather). They will try to frighten you with increased costs  that you can safely ignore. In the  meantime please complete the questions asked by dx above and post up any PCNs so we can see if they got them right. Also we need to see their signs in the car park especially the one at the entrance; any that are different from the others and the T and Cs on the ticket machine. Before posting the PCNs please delete your name and reg. number plus anything else that might identify yourself.  
    • Don't forget ... the attorney general (Cox) who apparently advised 'misleading the Queen, Parliament and the British people as ' sounds good to me .. actually said they could ..   He doesn’t much like the idea of staying in the European customs union But said he would be willing to accept one if it would secure the goal of getting Britain out of the EU.    BUT He followed with “If we decided (meaningless distracting time suggestion) that we wanted to review our membership of any such customs union if we signed it – and I'm not saying we will – that's a matter for negotiation and discussion,”
    • Thanks dx   I have emailed the business and I have requested a refund on the form provided by them.   I have noticed on Saga.co.uk there is an article referring to the same website and a paragraph from another motorist who also received PCN for same journey at around same time as us.  'At the end of November 2018 I was travelling on the M 25 over the Dartford Bridge and returning the next day. So I went online the night before and thought I had paid for a return journey at a cost of £12. My Tesco MasterCard shows a payment of £12 to “DartfordCrossingCharge Bristol 000“. I have now had to pay £70 fine plus the correct charge of £5 because the official site did not get my money. There must be so many people being tricked by this false website , sowhy can it not be taken down? The Dart Crossing company isn’t interested. Perhaps because they are also making money from the [problem] every time someone like me makes a mistake?'
    • Hopefully a ditch will be a place of pilgrimage and historic national importance in the UK shortly ...   Off out with a shovel to pick a good spot and dig a trench by the side of the road about half way back from the local watering holes as an offering   ... Pick a good spot where I might get caught short on the way back every Friday night
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Childs swimming lessons refused refund for money paid in advance

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Hi there, I am hoping to find out where I stand on this.

 

We pay for my sons swimming lessons in blocks of 10, and pay 2 weeks in advance. They have a no refund policy if children are ill during the 10 week block and have to miss lessons. During this block of lessons my son had an ear infection and his ear drum burst. He has been advised by his Dr that he can not swim for up to 8 weeks. He has already missed the last lesson before Christmas and yesterday. Yesterday was pay week at swimming and we rang them up for some advice, we were told that if we didn't pay yesterday for the lessons that begin in a fortnights time we would lose his place. We were told to pay yesterday and then go to Drs on Monday and ask for a letter 'to tell them why he is really off'! and they would credit the lessons he has missed to his 10 next 10 week block (the 1 after the 1 we have just paid for). We went and paid yesterday.

 

I then found out that the Drs would charge me £25 to write the letter. We called the swim school back to ask for a refund of the money we had paid yesterday as we had paid 2 weeks in advance of the first lesson starting and lose his place. I was point blank refused. I feel like we have been led up the garden path slightly on this - just to be clear, I am not asking for a refund of the lessons my son has missed I am asking for a refund of the money I paid yesterday for the lessons due to begin in 2 weeks.

 

Thank you for reading, I know I have waffled on a bit! :-x

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Does seem very unreasonable that there is no refund policy ! I have alerted site team to this one.


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no refund sounds ok to me for that sort of activity.

The school or whoever runs it, make it pay by having a full class. If half the class off ill and demand refunds they would have to cancel the whole class. as would not pay.

if you are ill or miss lessons thats down to you.

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Thanks for the replies, Im not sure I made it clear in my post that I am not asking for a refund for the missed lessons as I was aware of the no refund policy, I was asking for a refund for only the money paid in advance for the lessons that start in February - that haven't happened yet! Thanks, Laura.

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still the same in IMO, I pressume there is a maximum number per class, so you would be taking somebodies place that could attend all lessons.

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Yes I would agree except we wanted a refund for the whole 10 lesson block and are prepared to lose my sons place so they could fill that space with another child.

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I presume this is a council pool?

 

ALL council lessons are covered with the sames terms and conditions tht are normally on the letter you would have originally applied to have your child placed in the queue for lessons.

 

Even if you pay a year in advance you still won't get back any monies under the term:

 

If any person withdraws from a course after being accepted the Management reserve the right to withhold all the fee unless withdrawal is through medical reasons, where a Doctors certificate is required.


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You cant really plan in advance for illness/accident.. can you ?

 

This is no different to signing up for gym membership and then breaking a leg.. they too try not to refund/extend the contract !!


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the main issue is that the waiting list for these lessons will mainly be kids starting lessons and assuming that you kid has been there for a while they will be on level 2 or up and it is very unlikely that anyone will be waiting on the list to join at an upper level. the classes cannot begin unless there is x amount of kids signed up to it etc. thats why the no refund is in place.


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they have said they will refund with doctors proof of illness, which sounds fair to me.

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Thank you for all your replies. In response, it it not a council pool it is a privately run swim school with a large waiting list and he is still on the first level so they could fill his place pretty easily and they will refund with a Drs note but that will still cost us £25. We will just have to suck it up and live and learn I think on this occasion, I guess I am disappointed with myself for paying it in the first place. Thanks again everyone for your replies, Laura.

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the main issue is that the waiting list for these lessons will mainly be kids starting lessons and assuming that you kid has been there for a while they will be on level 2 or up and it is very unlikely that anyone will be waiting on the list to join at an upper level. the classes cannot begin unless there is x amount of kids signed up to it etc. thats why the no refund is in place.

 

Ah right, thanks Ida.. understand now :)


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2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I think it is reasonable for them to require a doctor's certificate, otherwise any parent would have a "escape from paying" card just by saying their child is ill. It is unfortunate that your doctor charges for the letter in my opinion they really shouldn't be allowed to do this. Perhaps you could ask for a copy of your medical records instead rather than a specific letter but this could be hassle.


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