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Mint Paperless Statements

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Am I correct in remembering that when RBS Mint card introduced "paperless" statements around 2008 they restricted online access as soon as there was any missed payment but failed to then send paper statements instead still inviting you to look at your online statement in a monthly email ?

Presumably a breach of s 78 4b

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thats what cap1 did too

 

sadly don't think it actually breaks any rules

 

dx


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Section 78 (4) and possibly section 86 if default sums were added ?

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