Itunes

[royalscot]

Hello , a friend of mines daughter who is 14 has just purchased ( spent ) £500 worth of downloads from itunes ...She is totally stunned that someone could do such a thing in such a short period of time especially as it was her daughter .

 

Has anyone had a similar experience and is it possible to claim the money back as this was a credit card and my friend simply does not have this kind of money .

 

Surely Itunes will realise this when confronted by the facts

 

thank you

regards

 

rs

[maroondevo52]

Who's card was it ?

[royalscot]

Hi , It was my friends , the childs mother ....and sorry it was a debit card , she has contacted her bank who have told her she wouldnt get any money back ?

[maroondevo52]

Hi,

 

I'd doubt there's anything she can do.

[royalscot]

Thanks , I`ll pursue this anyway , cant believe a company like Itunes would not at least think about a refund given the circumstances or accept that a child could possibly be responsible for missusing her mothers dc to the sum of £500 !!

 

Hopefully common sense will prevail , i dont know what she purchased but whatever it was can be digitally recovered anyway

[maroondevo52]

I've a feeling this happens a lot more than we ever hear about, like you say £500 is a lot of money and to lose it that way would make anybodys blood boil.

I hope she gets some joy from the Bank or i-tunes, let us know how she gets on.

[labrat]

and i would really recommend turning off in app purchases, this is where alot of people get caught out and loose alot of money, the game is free but the inapp coins cost real money etc

 

go to settings => restrictions => and flick inapp purchases to off

 

also put a passcode on the restrictions so it cant be turned back on

[royalscot]

Thanks for that Labrat , im sure her pretty little feet wont have touched the ground over the last few days , with advice on what not to do !!

[maroondevo52]

My son's got an x-box live account connected to my Card but I'm always on his case !!!

[royalscot]

Ditto , just got my daughter one for xmas , we bought points from my card for minecraft !!! ....She understands the score though unlike her choice of football teams , a jambo like yourself Scott lol !!!

[maroondevo52]

a jambo like yourself Scott lol !!!

 

Oh she's a good one, years and years of happy memories and victories ahead

[FelixDaHousecat]

Sorry, but anyone who gives a 14 year old child their iTunes password and then lets the child use their iPad/iPhone unsupervised gets no sympathy from me. It's no different from giving the child your card PIN and sending them off to the shops!