Jump to content


style="text-align:center;"> Please note that this topic has not had any new posts for the last 2284 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hello , a friend of mines daughter who is 14 has just purchased ( spent ) £500 worth of downloads from itunes ...She is totally stunned that someone could do such a thing in such a short period of time especially as it was her daughter .

 

Has anyone had a similar experience and is it possible to claim the money back as this was a credit card and my friend simply does not have this kind of money .

 

Surely Itunes will realise this when confronted by the facts

 

thank you

regards

 

rs

Share this post


Link to post
Share on other sites

Who's card was it ?


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Share this post


Link to post
Share on other sites

Hi , It was my friends , the childs mother ....and sorry it was a debit card , she has contacted her bank who have told her she wouldnt get any money back ?

Share this post


Link to post
Share on other sites

Hi,

 

I'd doubt there's anything she can do.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Share this post


Link to post
Share on other sites

Thanks , I`ll pursue this anyway , cant believe a company like Itunes would not at least think about a refund given the circumstances or accept that a child could possibly be responsible for missusing her mothers dc to the sum of £500 !!

 

Hopefully common sense will prevail , i dont know what she purchased but whatever it was can be digitally recovered anyway

Share this post


Link to post
Share on other sites

I've a feeling this happens a lot more than we ever hear about, like you say £500 is a lot of money and to lose it that way would make anybodys blood boil.

I hope she gets some joy from the Bank or i-tunes, let us know how she gets on.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Share this post


Link to post
Share on other sites

and i would really recommend turning off in app purchases, this is where alot of people get caught out and loose alot of money, the game is free but the inapp coins cost real money etc

 

go to settings => restrictions => and flick inapp purchases to off

 

also put a passcode on the restrictions so it cant be turned back on


Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

Share this post


Link to post
Share on other sites

Thanks for that Labrat , im sure her pretty little feet wont have touched the ground over the last few days , with advice on what not to do !!

Share this post


Link to post
Share on other sites

My son's got an x-box live account connected to my Card but I'm always on his case !!!


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Share this post


Link to post
Share on other sites

Ditto , just got my daughter one for xmas , we bought points from my card for minecraft !!! ....She understands the score though unlike her choice of football teams , a jambo like yourself Scott lol !!!

Share this post


Link to post
Share on other sites
a jambo like yourself Scott lol !!!

 

Oh she's a good one, years and years of happy memories and victories ahead :)


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Share this post


Link to post
Share on other sites

Sorry, but anyone who gives a 14 year old child their iTunes password and then lets the child use their iPad/iPhone unsupervised gets no sympathy from me. It's no different from giving the child your card PIN and sending them off to the shops!

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...