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Hacked_Off

Job centre again *sigh*

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I've recently had the "you are are longer required" line from the agency I worked for. I was already claiming jsa because I was only working ten hours a week. I went in as soon as they opened after Christmas on the 27th. My last day of work was the 21st. The guy i spoke to on the desk told me to use the phone. The guy I spoke to couldn't have been more unhelpful if he tried. He didn't take my name or any details whatsoever and said "there's nothing I can do phone back Monday.

 

I rang back Monday and the woman I spoke to said the job centre should of told me to fill in a jsa3 form to report the change. Of course I was not told to fill this in. The girl on the phone said they should recieve it thursday(yesterday) and to ring back today to check and find out what's going on.

 

My payment was in today and is incorrect because it is worked out on me working when I am not. The guy I spoke to today told me they had recieved the form and it would take "up to ten days" to process. He told me to speak about it to whoever signs me on. I explained that would mean me having £9 to live on for a month as my next sign on is 15 jan. he couldn't care less. How can I be expected to job search when I have no food or electricity?

 

I've been onto my mp but so far had no relly, I assume she's still off for Christmas.

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You can apply for a crisis loan to cover you for a period and at somepoint they will deduct it from future benefits. You have to phone apply for the loan and may be able to pick it up the same day.


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I've already tried, it was declined because im already paying one back. Wasted four hours sat in a phone box that stank of urine.

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See if you can get an urgent appointment at your nearest JCP to see how they can help. If they won't or can't, then if you are really stuck, you will have to visit your local Citizens Advice and they may point you to charities and/or local credit union. There are many people in this situation, who have to go begging to the local foods banks and charities often run by churches, who help people for a short period, while the DWP manage to sort themselves out.


We could do with some help from you.

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I've already tried my cab I waited outside for ages to be told "were not opening today because we're short staffed"

 

My phone bill will bounce tuesday, are the job centre liable for the charges?

 

The big irony here? The government via the job centre tell me I have to get a job, yet I've just lost my job in the courts because of government cuts!!!

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It won't be the JCP liable for any costs sorry as they are not processin the payments and you have done all you can by completing the relevant forms to declare the end of your part time work.

Unfortunately it is reliant now on the processing team to action your change of circumstances as quickly as they can, and as unfair as it is (I totally agree that it is by the way) they are not supposed to remove any one claim to be treated as any more urgent than the next iygwim?

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I wouldn't mind but they still havnt fixed the underpayment from last time!!

 

27p left on my emergency electricity

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Hacked_Off the only thing I can suggest which you may or may not like/agree with is to contact social services or present yourself to the police station and ask to be referred to the out of hours service of the DWP so that an emergency payment can be considered.

I'm sorry I can't offer anything else :(

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I managed to cobble together some money for electricity so I'm ok for a few days. I'm going to see my mp Monday.

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Well I am officially out if money,food,electricity, toilet roll....

 

Mp has been hounding the job centre for two days, yet they do nothing.

 

:(

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You could go to the Job Centre and do a strip naked protest or other protest if you are shy. Sometimes with these people, it is only if you force them to take any notice that they will act. Perhaps advise the local Police of when you intend to make such a protest and advise them that you by making such a protest, you are not looking to commit any public order offence.

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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You could go to the Job Centre and do a strip naked protest or other protest if you are shy. Sometimes with these people, it is only if you force them to take any notice that they will act. Perhaps advise the local Police of when you intend to make such a protest and advise them that you by making such a protest, you are not looking to commit any public order offence.

 

I hope the OP won't follow this advice.

 

But of course you can take your clothes off in a park, this is legal.


"Ask not what your country can do for you, ask what you can do for Poundland"

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why did they say that mate ? sorry to hear your situation its **** what these people do, there are places like food banks but getting cash is hard

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A food voucher has been offered my my mp but as I say I have no electricity so no means to cook in anyway given that a crisis loan has been denied.

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im in the same boat, i not had money for 8 weeks, walob. i never had the money to collect my food voucer and the nearest job centre is 9 miles away/ they dont care

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Re: Your Part-time work / Job Seekers Allowance​

 

I am responding to your email to your local MP regarding your claim. I apologise that you have felt dissatisfied with the service you have received and hope that this letter rectifies the issue.

 

We have received all your wage slips for December and they were as follows:

 

• 06/12/2012 - £ 49.52 (benefit week 05/12-11/12/12)

• 13/12/2012 - £ 61.90 (benefit week 12/12-18/12/12)

• 20/12/2012 - £105.23 (benefit week 19/12-25/12/12)

• 28/12/2012 - £ 86.66 (benefit week 26/12-01/01/13)

 

All these have been input. Your weekly rate of JSA is £71.00. We disregard the first £5.00 of your earnings and the rest are deducted pound for pound from your weekly rate of benefit.

 

Therefore your entitlement to benefit for December is as follows:

 

05/12/12-11/12/12 – £26.48 per week

12/12/12-18/12/12 – £14.10 per week

19/12/12-25/12/12 – £ 0.00 per week (your income exceeds your JSA)

26/12/12-01/01/13 – £ 0.00 per week (your income exceeds your JSA)

 

The JSA3 that you completed was also received at our office and on it you stated you finished work on 21/12/12. We do acknowledge this, but you obviously worked a week in hand before you were paid. We therefore had to input your final wage slip dated 28/12/12, for the last week of your work. As you were paid on a weekly basis, we keep that wage slip in for one week and then remove it. Your final wage slip was input on 28/12/12 (the day you were paid) and then removed from 04/01/13. The system attributes this to the relevant benefit week, which is 26/12/12-01/01/13. You will therefore be entitled to the full rate of Job Seekers Allowance from 02/01/2013. This will be paid to you when you attend the Job Centre on 15/01/2013 to sign.

 

 

 

 

 

 

 

I hope that this letter has clarified how we have attributed your earnings to your Job Seekers Allowance and why your payments of JSA are consequently quite small. If you do have any further queries, please feel free to contact us on 0845 608 8529. There is a 3-hr turnaround for all calls received at the Benefit Centre and these are monitored to ensure this happens.

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The payment made on the 28th was for the previous week and was my final wage. No work had been done that week and I should have signed on on the 1st but didn't because they were closed. Therefore on weeks payment is due for the 24th-30th December.

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I really really really hate the music they play down the phone at you!!!

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Managed to get a crisis loan but they are still dragging there feet over the jsa payment

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Well, just had a letter saying my housing benefit has been suspended!!

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Been onto the council, according to them the job centre have told them I'm not entitled to housin benefit from 18th jan-2nd jan. now this is incorrect because for the first week I worked 12 hours and 5 hours holiday so that week is correct. Then the second week I did 11 hours and 3 hours holiday leaving me under 16 hours therefore the full benefit applies. Is that right?

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