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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Could/should I resign and claim constructive dismissal? Help!


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Hello again CAGgers - 2 posts in one day is a new record for me!:lol:

 

Anyway - I already have a claim going to ET for disability discrimination from mainly harassment that my ex-line manager gave me(I say 'ex' as he's been made redundant since all this happened(strange!) but I am still employed by this Company).

 

Applying for a ET did actually spur the company into taking some supportive action like mediation but there seems a big gap in attitude between the companies Employment Relations(who are actually quite supportive and acknowledge that I've not been treated well) and my Director in my area of the business who is playing a 'straight bat' which ultimately resulted in mediation failing as he wasn't prepared to even acknowledge the issues I've had!

 

Whilst mediation has been going on, I agreed to pause the grievance appeal, but as mediation failed, I had my grievance appeal meeting just prior to Christmas with another Director who has now upheld a major part of my grievance regarding the comments made to me by my 'ex' line manager but has said, since he has now been made redundant, there is no further action they can take. I understand this to a point but there has still not been any apology and my 'ex' line manager was still in post when I started the grievance procedure and he was interviewed as part of the grievance investigation.

 

Anyway, now to the point of this post, I have spoken to an advisor I've spoken to at the CAB a few times about my case and, based on the grievance appeal being upheld, them now acknowledging the comments made to me(most of which saying that the Company didn't want me to come back) were wrong BUT failing to put adequate provisions in place to remedy the situation, she has suggested that a real option for me would be to resign and claim constructive dismissal.

 

I can see where she is coming from but such a big step needs real consideration so any advice you could give would be appreciated?

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It's probably easier for people if you have one thread about your situation.

 

Do you have enough money to live on for a year whie you are messed about before getting to ET?

How easy is it for you to find another job?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Yes, sorry, this only happened since my last thread hence I wrote two!

 

Money to live on for a year? We'd struggle but I'm now on DLA which should help?

 

A new job? I've ran my own management consultancy business before so I could go back into this as and when I'm fit to(which is the area of the unknown!).

 

I guess it's about the potential of such a claim really.

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