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ScottMcleod63

Hi, new here and in need of help

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Hi folks, i am in need of some advice. While visiting my parents over christmas i recieved a letter from bcw (red castle?) i have attached the letter. My parents are understandably worried about this being attached to their address and unfortunately i didnt open the letter before the deadline on it. I have read here that i shouldn't call them and advice would be appreciated. I also have no knowlegde of ever being a customer of the client that the letter talks about.

Thanks in advance Scott.

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Hello Scott....welcome to the Consumer Forums, I have approved your post, but not the attachment as although it is too small to read, it contains personal information......if your 'name' on CAG is also your real name you may like to change it as you will obviously be recognised....

 

If you have never been a customer of whoever they mention then you could possibly email them stating categorically that you have never ever held an account with XXXXX and can they clarify their position on whether they have tainted your credit files (which you can check for free). You should also state your displeasure at this and that if they continue to harrass you when you have never held an account with (XXXXX) then you will report them to the OFT and if necessary take legal action against them.


PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

 

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