Fredricksons seem to be thick...

[Jam_Buttie]

Dealing with a CapOne account for a friend:

 

Debt was passed to Fred's mid 2012... Offered them £1.00 per month for 4 months. Pointed out illness and they returned the account back to Cap One.

 

CapOne asked for proof of illness, so sent in various copies of letters from surgeons, plus a three page prescription list. Various letters back and forth asking for sick notes etc. Told them sick notes dont exist when on ESA.

 

Debt passed back to Fred's under a new ref number lol.

 

Thought Freddy's would have spotted the same name, address, Cap One account number?

 

Anyway, just waiting to see what the Freddy Fools come back with now - I've refered them to previous corrospondace from mid 2012 lol...

[dx100uk]

why are you sending anyone PERS and PRIVATE medical info

 

just like financial details

 

they have NO legal right to see it.

 

simply TELL them [cap1] WHAt thay are going to get end of.

 

dx

[Jam_Buttie]

ESA forms have the amouns of money blanked out.

 

Any medical stuff has certain parts blanked out apart from name, address and the type of Surgeon ie Oncology etc..

[dx100uk]

TELL [dont ask] them they are only going to get £xxPCM for xx mts

as a goodwill gesture

and as a reciprocal GOGW they must freeze int & refrain from levying PENALTY charges.

if they wont

drop them to £1PCM for life.

.

as an example>

.

I am currently in financial difficulties and not able to meet my normal monthly repayments.

to show my goodwill, i am going to pay £5 for 6 mts.

 

i will update you in 6mts time or before, should my situation change.

.

could you please as a reciprocal goodwill guesture,

.

refrain from levying any penalty charges & freeze the interest on my account.?

.

Should you fail to assist me during a period of financial difficulty, contrary to all the guidelines and codes

issued by the relevent bodies and authorities that govern you and the way you conduct yourselves.

.

i shall have no alternative but to reduce my offer to £1PCM for the rest of the life of the account,

.

.

as your actions would do nothing to help me.

.

i thank you for your time.

..

.

dx

.

then pay by your internet banking site

.

and get reclaiming

.

TAKE CONTROL

.

or

if you have sent the above and they refuse

then write back........

.

.

i'm sorry, but you have failed to assist me during a period of financial difficulty, against all the guidelines and codes

issued by the relevent bodies and authorities that govern you and the way you conduct yourselves.

i repeat again, the contents of my letter dated dd/mm/yyyy, for want of clarification:

to show my goodwill, i am going to pay £XX for XX mts

could you please as a reciprocal goodwill guesture, refraining from levying any penalty charges & freeze the interest on my account.

i will update you in 6mts time or before, should my situation chance.

should you fail to help by refraining from levying unlawful PENALTY charges & freeze my interest,

i shall have no alternative but to reduce my offer to £1PCM for the rest of the life of the account,

as your actions are doing nothing to help me.

This is contrary to the rules you should operate under.

disgruntled account holder

dx

[Jam_Buttie]

I've just refered Freddys to previous letters under the old ref number for now to see what the fools come back with.

[Conniff]

I don't think it's them thick, I think it is their belief that everyone else is thick that is the laughable bit about them.

 

Don't send them anything else except a letter telling them what they will be getting from now on.

[Jam_Buttie]

They wont be getting anything other than a quid a month for four months, as per the letters they had mid 2012 before they returned the account to the OC lol.