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excessive unauthorized credit searches opt in

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Hello all and good new year,


I applied for a mobile with CPW, I only made one application and was accepted.


I applied for a mortgage and was refused as two many applications on my equifax credit report, (£500 application fee lost).


On my credit report CPW have entered 6 entries in table 1 search for one application! reason OPT IN. at two address on different dates. ie 3-nov;4-nov and 5-nov. (my current and previous)


As I only made 1 application is this legal?


I have contacted CPW, they have stated that it was a computer error and contacted equifax and removed one entry, when they should have removed 4 - two at each address.


As they have admitted the mistake and I have lost money due to this error, are CPW liable for my losses?



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