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excessive unauthorized credit searches opt in


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Hello all and good new year,

 

I applied for a mobile with CPW, I only made one application and was accepted.

 

I applied for a mortgage and was refused as two many applications on my equifax credit report, (£500 application fee lost).

 

On my credit report CPW have entered 6 entries in table 1 search for one application! reason OPT IN. at two address on different dates. ie 3-nov;4-nov and 5-nov. (my current and previous)

 

As I only made 1 application is this legal?

 

I have contacted CPW, they have stated that it was a computer error and contacted equifax and removed one entry, when they should have removed 4 - two at each address.

 

As they have admitted the mistake and I have lost money due to this error, are CPW liable for my losses?

 

THanks

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