Jump to content


b9y

T-Mobile issues.

style="text-align:center;"> Please note that this topic has not had any new posts for the last 2483 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

So essentially after years with T-Mobile and being unwantingly charged by them in the past, they finally charged me big time. £110.71 for going over my allowance by 4 hours 56 minutes apparently.

 

Now I've never done that before, I've always been anal with my bills and phone calls, i rarely use my phone but apparently between the 27th November and the 15th December I used it a lot!

 

I never received any warning about it, no phone call nor text. And the best part of this story is that I got the money back from them as it only went out today, so now I'm scared ****less of going to court!

 

Isn't there a loophole with this? it was a sim only contract, I signed nothing to my knowledge! is there a way that if i do have to pay them, i can do it like £0.01p a month through direct debit? I mean a contract is a two way thing right, and i didn't even sign one!

 

i rang them up earlier, they said i had to pay it back within 3 months, if i was to choose that option I'd still be paying the same amount for my contract but my allowances (minutes, texts, internet) would be reduced by 50%, is this legal? I asked if it was on their terms and conditions and they said no! it's only on their policy which the customer isn't allowed to see.

Share this post


Link to post
Share on other sites

Have you seen the itemised bill for that - and is it correct?

 

It does sound a bit unfair - can you port your number to a new account instead?

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...