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I had a check declined by The Moneyshop. However, they decided to take the funds from my bank account on the evening of New years eve so i had to walk home for 5 miles.

 

They didnt contact me to tell me that they were going to do this! I had direct debits that needed to be debited the next day! However, it looks like they didnt manage to take all the money they needed and I am now worried that they will do it the next day when i have rent to pay!

 

Anything I can do to stop this?

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yeah I've taken a look. It's annoying as they have caused a direct debit to fail. I'll actually have the money to pay them off in full by the end of the month and wont be using them again after!

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I'm close to paying this off.

 

However, I want to challenge to £25 and £15 pound fees that have been applied when this has happened. Has anyone successfully challenged them?

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  • 4 weeks later...

Hi,

 

I'm currently trying to tackle my debts and have recently paid off all my payday loans. However, I have asked the moneyshop to close my account and prevent me from having the facility and they refuse to do this. I've destroyed the cheque book, but can I do anything else to get them to remove my ability to draw on credit with them?

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Send them a request under the DPA. If they still refuse then contact the ICO.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 1 month later...

I have made a complaint to the MoneyShop in relation to them clearing out my bank account on New Years Eve with no Prior warning. Having written to them in January, the promised to respond by mid febuary. Despite another letter they have not issued a final response!

 

What can i do?

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Why didnt you just go to your bank and tell them to issue a chargeback? Never, EVER believe a word that comes out of the mouth of a PayDay Lender. They lie, cheat and say ANYTHING to get money from you, no matter what.

 

Did you also make a full complaint to the OFT about this? Have you notified the FOS?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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You are dealing with a PDL. They will just string you along.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 2 weeks later...

I recently had the moneyshop empty my account of new years eve and i'd written a complaint to them to confirm that i was never given any notice!

 

It took three months to even respond to the complaint and despite this, they rejected this. I also have an issue with the 25 charges i'd been paying, i want to know if i can try and reclaim these?

 

I am in the process of going to the FOS who are just as bad as some of these lenders in terms of response times.

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Why not just tell your bank to chargeback.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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