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hi i recently (23 nov 2012) got a brand new laptop from brighthouse as a present for my son for xmas.

 

i picked it up took home and wrapped it.

 

on xmas day after opening it i then proceeded to turn it on to set it all up for him

 

to my horror and a sad faced son:x half of the screen was not working.

 

I took it back into the shop and the manager proceded to look at it and all i was told was the damage was made from dropping it which i felt as if they were aiming at me.

and he would phone me with the out come

which he did the next day

saying that they will replace it.

 

my problem is do i have to accept a new one when most likely either the same thing or another fault will happen?

 

can i pull out of the contract and would i be liable to pay the amount agreed.

 

im really confused and dont know what to do. thanx

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pers i'd cancel.

 

you'll end up paying 3 times the worth of the lappy through them anyhow.

 

dx


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i do want to cancel but am i then still left with the bill and no laptop? and what is the best thing to say to them politly of course lol

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its an HP agreement

 

the good were faulty

 

you can cancel.

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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