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    • The date the bailiff came into my house was 12th Oct 2020 at 13:11pm
    • Thanks for replying, i informed the seller in December 20, they initially sent me the email below.   ""With reference to your valued order and our recent inspection of your images. We have now investigated your concerns and can confirm that there are no manufacturing defects present and your carpet is reacting normally. The change of appearance of your carpet is due to the way in which the pile has settled unevenly with use and can show in some areas more than others. This is caused by the heavy traffic concentrated onto a small area coupled with the twisting of feet as you turn. All carpets have places where it is walked on more than others. This is a normal characteristic of any carpet and pile reversal and pile compression is not considered a manufacturing defect and is a natural occurrence in any carpet with some showing the effect more than others In way of a more detailed explanation it is the sides of the tufts of your carpet that appear a lighter, more silvery shade than when the tufts are viewed end-on. As the pile settles, lighter and darker patches develop depending on the angle of the pile. It is quite common for pile to settle in different directions to the normal pile lay as foot traffic bends the pile different ways and this will dull the appearance and will distort very slightly the appearance as you must appreciate. The angle of the pile has no effect on the durability of the carpet and we are confident it will continue to give you many years of satisfactory service. This effect can be rejuvenated to a degree by regular use of a vacuum cleaner with a rotating brush mechanism on the head In conclusion, we would confirm there are no manufacturing defects present with your carpet and we hope our explanation will further clarify your understanding of the carpet’s characteristics.""     i objected to their explanation and they have agreed to send one of their surveyors when restrictions are lifted, my stance if they say there is no fault then surely the carpet does not posses reasonable durability based on the purchase price.   Thanks
    • Marsdens did not even acknowledge any of the letters. I think they ignore them so people get bored. I am just thankful that it was not me who owed the money. I do not know what I would have done. Do they usually collect debts from at least 8 years ago? I am just getting the date from my son he has the cctv record. I really wanted to know if they were allowed to go into an address that had nothing to do with the debt. Mostly because I am afraid anyone can just walk into my home. My daughter moved into the property 6 years ago . The man Richard whos name was on the paperwork moved out of that property approx 8 ytars ago. He never lived at my address.
    • Ok thanks. Understand, i thought it added to the time, so if held up in court you added that to your time. Assuming its discontinued
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

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Id reply to her and ask her what work experience she's going to do when she looks for her next job?

 

Some of these individuals do not understand that they are

most likely next on the chopping block?

Edited by honeybee13
Suggestion of violence removed.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Crazydude.

Mandatory Work Activity (MWA) which involved doing work experience for 1 month (30hrs per week approx) is coming to an end at the end of March.

Community Work Placement (CWP) is being rolled out in conjunction with Universal Credit to replace MWA. This involves doing work experience for 6 months (30hrs per week approx).

This could be the change that you are being prepared for.

Finding yourself any voluntary situation on your own initiative for several hours per day or week is not acceptable to them these days. You see, they can't control you and the Providers can't make money out of you if they let you do that.

If you feel that you are being intimidated you should consider recording your interviews if you are not doing so already. You would certainly be advised to do it when they start moves to refer you to CWP in earnest.

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My advisor has advised me to look for some voluntary work otherwise i'm going to have to do MWA. Just emailed my local Oxfam to see if they need volunteers as that has to be better than been sent somewhere you don't want for 4 weeks.

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Community Work Placement is being axed at the end of March, but will run to October for those forced on it before then . Word is that they're having a bit of a round-up for a last hurrah

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Community Work Placement is being axed at the end of March, but will run to October for those forced on it before then . Word is that they're having a bit of a round-up for a last hurrah

Thanks for the correction Konark. I took the information on which I based my earlier post from documents issued by DWP and statements by Ian Duncan Smith, more fool me.

 

https://www.gov.uk/government/news/department-for-work-and-pensions-settlement-at-the-spending-review

 

".....a new Work and Health Programme replacing the Work Programme and Work Choice which will provide specialist support for the long-term unemployed and claimants with health conditions and disabilities."

 

Ian Duncan Smith announced in a statement about his Spending Review widely reported in the press at the time:

 

"This Spending Review will see the start of genuine integration between the health and work sectors, with a renewed focus on supporting people with health conditions and disabilities return to and remain in work. We will increase spending in this area, expanding Access to Work and Fit for Work, and investing in the Health and Work Innovation Fund and the new Work and Health Programme."

 

I took all this to mean that the "Work Programme" and the post Work Programme "Help to Work Schemes", under which the "Community Work Placement Scheme" was introduced, were being rebranded and expected to continue as the "Work & Health Programme"

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My advisor has advised me to look for some voluntary work otherwise i'm going to have to do MWA. Just emailed my local Oxfam to see if they need volunteers as that has to be better than been sent somewhere you don't want for 4 weeks.

 

Don't forget that there are plenty of volunteering opportunities beyond charity shops. I am fortunate to have two preserved steam railways within a short drive, so could get involved with overhauling a locomotive if I wanted. Then there are countless local groups involved in restoration, finance (thinking of Credit Unions here), as well as advice & support groups.

 

Decide what is of benefit to yourself and is of interest, then go looking to see what volunteer opportunities are out there.

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  • 2 weeks later...

Hi there people,

 

 

I have finally decided to cease my work experience, but shall be looking for something else in the near future,

 

However, the job centre has been paying for my buss pass each week and I believe they do this for up to 8 weeks?

 

To be honest, I’m curious if pulling out before the 8 weeks was potentially bad for me and may get me sanctioned?

 

I have worked at the British hearts foundation in Accocks Green for just two weeks and my hours were 16 hours per week.

 

 

Hope you guys might be able to advise me?

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If the job centre mandated you to attend the British Heart Foundation and you decided to stop attending then yes you may well end up with a sanction.

 

If you found the work experience placement yourself then as far as i'm aware you can't be sanctioned.

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If the job centre mandated you to attend the British Heart Foundation and you decided to stop attending then yes you may well end up with a sanction.

 

If you found the work experience placement yourself then as far as i'm aware you can't be sanctioned.

 

 

Hi Dazza1983,

 

 

With regard to my current circumstances, I have been involved in some work experience for 2 weeks on my own accord and like you said, it isn’t mandatory.

My work experience is just 16 hours per week and 4 hours each time I work.

 

Luckily, the job centre agreed to pay for my buss pass and said they would cover my transportation costs for up to 8 weeks if memory serves me correct?

 

However, I have now decided to no longer continue my current work experience and now considering something else.

 

I visited the job centre today and told my advisor I was ending my current work experience, but she wouldn’t allow me to find something else.

 

Put simply, my job centre advisor said she was going to refer me to the Community Work Placement (CWP) the next time I sign on.

 

By the look of things, (CWP) is mandatory for up to 10 or 6 weeks, but when I asked my advisor what (CWP) involves, she seemed to deliberately avoid telling me.

 

Is there anyway you can advise me in how to get out of this (CWP) and do you know what (CWP) might entail?

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In that case you won't be sanctioned. As for the (CWP) i don't know too much about it. I was going to be mandated to do (MWA) but my advisor has held off making me do it and advised me to find my own voluntary posistion I thought the (CWP) was for 6 months and for 30 hours a week. Someone on here who knows more about it than myself will know.

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In that case you won't be sanctioned. As for the (CWP) i don't know too much about it. I was going to be mandated to do (MWA) but my advisor has held off making me do it and advised me to find my own voluntary posistion I thought the (CWP) was for 6 months and for 30 hours a week. Someone on here who knows more about it than myself will know.

 

 

Hi Dazza1983,

 

 

Interestingly, I found a video on youtube which seems to show a way of getting out of doing the (CWP).

However, I am unsure if this video is now out of date for its advice?

 

My job centre advisor said I wouldn’t need to sign anything and my (CWP) is mandatory, but the video link below shows a form which must be signed by the client to give consent.

 

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https://www.docdroid.net/yo1Kb2D/escape-cwp-referral-leaflet-updated.pdf.html

 

That post was made only in December last, so I imagine it may be relevant?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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https://www.docdroid.net/yo1Kb2D/escape-cwp-referral-leaflet-updated.pdf.html

 

That post was made only in December last, so I imagine it may be relevant?

 

I think you right Bazooka Boo,

 

To be honest, I did ask my job centre advisor if she expected me to sign anything before commencing (CWP) and she said something like “you don’t sign anything, we just send you on it”

 

I wonder if my job centre advisor was bluffing me.

 

I also asked my advisor twice what the (CWP) would entail and she wouldn’t tell me anything specific.

All I know is that it’s with some company?.....probably some charity shop!

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The link does not appear to be working, try this one:

https://www.gov.uk/government/publications/community-work-placements-dwp-provider-guidance

The link provided by Bazooka Boo is useful and the grounds upon which Mr Baker challenged CWP is still applicable. For more of Mr Baker's experiences check out this link, as you can see the most recent entry on this link is 15 Jan 2016 :

https://www.whatdotheyknow.com/request/cwp_participation#comment-65958

Both of those links will tell you what to expect once you are referred to a CWP Provider.

Before all that you might want to be prepared for what is involved in the process of referral to the Provider by JCP. This link will help in that endeavour:

https://www.whatdotheyknow.com/request/261436/response/640517/attach/3/09%20HtW%20Guidance%20v2%209%202015%2002%2023.pdf

There is also the issues around insurance cover whilst on those courses. Some placement providers that CWP Providers use dump claimants placed with them when they find out that they might have to be responsible for insuring them. This is another whole kettle of fish and it would be advisable to enquire about insurance at CWP Provider interview. Providing evidence of insurance cover is obligatory.

There is quite at lot there to take in but if you do nothing else remember to SIGN NOTHING and, if possible, RECORD INTERVIEWS.

When is your referral interview, by the way, Have you got time to prepare?

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  • 1 month later...

Hi There,

 

 

I was wondering if someone can advise me about the jobcentre and how far they can legally go when checking a claimant’s job search details.

 

At this moment in time, I’ve exercised my legal right to forbid the jobcentre access to my online details and alternatively fill out a paper job log.

I bring this paper job log with me when signing on each fortnight.

 

When signing on this week, the jobcentre photocopied my paper job log and said they required a copy for themselves.

However, I’m kind of worried the jobcentre will do the same thing again when signing on next time.

 

I’m also a little worried the job centre might phone some of the agencies I’ve applied for work with?

 

Can the jobcentre check up on me by phoning or emailing third party companies and would this be a breach of my privacy / data protection?

 

I hope someone might be able to help advisee me on this matter.

 

 

Yours sincerely 33crazydude

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The is according to their handbook (or at least wasn't not long ago) any legal requirement for a jobseeker to keep a written work search log, or use a computer to keep such logs, you record can be verble , and it's the quality of a work search that matters not the quantity (number of jobs applied for,interviews ect)

 

As for checking with 3rd parties, maybe possible in theory, as unless you have attended an interview for a job and weren't successful ,I would wish them luck with doing that, but it would possibly depend on what details you record in your log,

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The is according to their handbook (or at least wasn't not long ago) any legal requirement for a jobseeker to keep a written work search log, or use a computer to keep such logs, you record can be verble , and it's the quality of a work search that matters not the quantity (number of jobs applied for,interviews ect)

 

As for checking with 3rd parties, maybe possible in theory, as unless you have attended an interview for a job and weren't successful ,I would wish them luck with doing that, but it would possibly depend on what details you record in your log,

I have not been offered any interviews as yet and my job log only shows vacancies which I applied for through agencies.

 

Hypothetically speaking, if the jobcentre phoned these recruitment agencies and checked if they received my CV, surly this is kind of illegal from a data protection point of view?

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My recollection of this (the guidance has been posted here before, but I can't find it at the moment) is that the JC can't normally check up on vacancies you applied for "on your own". So if you found the job on a website or local shop window or whatever, they shouldn't be contacting the employer without your permission.

 

If you're matched to a job by the JC themselves (say, at your signing interview) then they are allowed to check up and it's safest to assume that they will. This used to be called a "Jobseeker's Direction" and maybe still is.

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