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    • The date the bailiff came into my house was 12th Oct 2020 at 13:11pm
    • Thanks for replying, i informed the seller in December 20, they initially sent me the email below.   ""With reference to your valued order and our recent inspection of your images. We have now investigated your concerns and can confirm that there are no manufacturing defects present and your carpet is reacting normally. The change of appearance of your carpet is due to the way in which the pile has settled unevenly with use and can show in some areas more than others. This is caused by the heavy traffic concentrated onto a small area coupled with the twisting of feet as you turn. All carpets have places where it is walked on more than others. This is a normal characteristic of any carpet and pile reversal and pile compression is not considered a manufacturing defect and is a natural occurrence in any carpet with some showing the effect more than others In way of a more detailed explanation it is the sides of the tufts of your carpet that appear a lighter, more silvery shade than when the tufts are viewed end-on. As the pile settles, lighter and darker patches develop depending on the angle of the pile. It is quite common for pile to settle in different directions to the normal pile lay as foot traffic bends the pile different ways and this will dull the appearance and will distort very slightly the appearance as you must appreciate. The angle of the pile has no effect on the durability of the carpet and we are confident it will continue to give you many years of satisfactory service. This effect can be rejuvenated to a degree by regular use of a vacuum cleaner with a rotating brush mechanism on the head In conclusion, we would confirm there are no manufacturing defects present with your carpet and we hope our explanation will further clarify your understanding of the carpet’s characteristics.""     i objected to their explanation and they have agreed to send one of their surveyors when restrictions are lifted, my stance if they say there is no fault then surely the carpet does not posses reasonable durability based on the purchase price.   Thanks
    • Marsdens did not even acknowledge any of the letters. I think they ignore them so people get bored. I am just thankful that it was not me who owed the money. I do not know what I would have done. Do they usually collect debts from at least 8 years ago? I am just getting the date from my son he has the cctv record. I really wanted to know if they were allowed to go into an address that had nothing to do with the debt. Mostly because I am afraid anyone can just walk into my home. My daughter moved into the property 6 years ago . The man Richard whos name was on the paperwork moved out of that property approx 8 ytars ago. He never lived at my address.
    • Ok thanks. Understand, i thought it added to the time, so if held up in court you added that to your time. Assuming its discontinued
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

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No - if you've withdrawn consent then the call will never be made. Before anyone would even pick up the telephone they would need to check that consent was present and correct. If it's not then the administrator won't make the call to begin with.

 

 

Hi Bullpoofilter,

 

 

I saw INGEUS today and my advisor requested that I notify him when I get the Morrison’s job.

 

I agreed to let him know, but don’t worry because I was lying and have no intention of telling this guy.

 

For some reason he contradicted him self and left me feeling suspicious.

 

He strangely asked for my verbal consent so he’s able to claim with Morrison’s, but my reply was NO!

 

He then explained that he's still able to make a claim with Morrison’s and this is despite my letter of withdrawal.

 

He probably views me as being stupid.

 

I think my advisor is testing me and if my responses show limited understanding he might go behind my back and make a sneaky claim with Morrison’s.

 

Surly if he tries to make a claim without my consent he’s breaking the law and breaching data protection because he doesn’t have my official signature of agreement.

 

I don’t like my advisor because he seems very shrewd.

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Hi Bullpoofilter,

 

 

I saw INGEUS today and my advisor requested that I notify him when I get the Morrison’s job.

 

I agreed to let him know, but don’t worry because I was lying and have no intention of telling this guy.

 

For some reason he contradicted him self and left me feeling suspicious.

 

He strangely asked for my verbal consent so he’s able to claim with Morrison’s, but my reply was NO!

 

He then explained that he's still able to make a claim with Morrison’s and this is despite my letter of withdrawal.

 

He probably views me as being stupid.

 

I think my advisor is testing me and if my responses show limited understanding he might go behind my back and make a sneaky claim with Morrison’s.

 

Surly if he tries to make a claim without my consent he’s breaking the law and breaching data protection because he doesn’t have my official signature of agreement.

 

I don’t like my advisor because he seems very shrewd.

 

Drop in another copy of the letter withdrawing consent, and stating that if you are offered a job, you will also be telling the Employer that they may not speak to Ingeus, simples.

 

I would imagine most employers that know their onions would refuse to discuss an employee with an outside corporation anyway, not without sight of, or requesting permission from the Employee, it leaves the employer in potential big trouble, legally - it is far easier to simply refuse to provide info on staff.

[sIGPIC][/sIGPIC]

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Agreed, if it's something you feel strongly about then there's no harm in re-stating your position formally. Saying that you'll do one thing and then doing another is just adding fuel to a fire that needn't be there. Re-submit the withdrawal and ask to speak with the manager if they're available so that it's all buttoned up.

 

I could provide my advisor and branch manager another withdrawal letter, but I wonder if my advisor is just blowing hot air?

 

Because of my first letter of withdrawal, I really think it’s risky for INGEUS to claim from Morrison’s because that would be fraud.

 

At home, I have a confirmation letter from the manager of INGEUS which verifies my withdrawal.

Any claim INGEUS tries to make would need my signature, but do you honestly think INGEUS would behave in such an underhand way?

 

If I successfully get employed with Morrison’s, I will ask Morrison’s to keep an eye out for any correspondence from INGEUS and ask Morrison’s to reject it.

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I could provide my advisor and branch manager another withdrawal letter, but I wonder if my advisor is just blowing hot air?

 

Because of my first letter of withdrawal, I really think it’s risky for INGEUS to claim from Morrison’s because that would be fraud.

 

At home, I have a confirmation letter from the manager of INGEUS which verifies my withdrawal.

Any claim INGEUS tries to make would need my signature, but do you honestly think INGEUS would behave in such an underhand way?

 

If I successfully get employed with Morrison’s, I will ask Morrison’s to keep an eye out for any correspondence from INGEUS and ask Morrison’s to reject it.

 

You got a letter verifying your withdrawal? I didn't get one off either ingeus or the JC, as Nimitz said the manager probably sulked over it

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  • 1 year later...

When I travel to the jobcentre, its every two weeks, but recently DWP have recommended my appointments become fortnightly.

 

Does anybody know if the jobcentre reimburse for travel expenses?

It’s going to cost me double in public transposition costs per month and makes budgeting even harder!

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Every two weeks is fortnightly

 

 

Sorry, I think my brain has slipped out of my head today, I meant to say weekly :|

 

I would normally see the jobcentre every two weeks which is fortnightly, but now it’s going to be weekly.

 

Do you know if the job centre will reimburse me for these extra transportation costs?

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33crazydude - I figured you had a blonde moment, so assumed you had indeed intended to say weekly signing on.

 

This is now your duly appointed regular time and date, so no, you would not be able to claim travel expenses. However, if the JCP decide to pull you in for any other reason on another day, you could reclaim the bus fare.

 

It sucks, and it probably isn't the answer you were hoping for. But with any luck, this weekly signing will only be for a couple of months.

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Hey Mr P,

 

 

Thank you for your earlier advice and sorry for my blond moment this morning, lol

 

By the way, my normal signing on days with the jobcentre is Wednesday, but the jobcentre has asked me to attend some kind of meeting this Monday.

 

The jobcentre said it won’t be my usual signing on, but some kind of post program support meeting.

 

When attending this dreary meeting, would the DWP be able to reimburse me for my travel expenses?

I ask you this question because this meeting isn’t my usual signing on nonsense, lol

 

Regards Glyn

 

P.S, Here’s a link about this meeting because I recently finished my contract with useless INGEUS

 

http://i61.tinypic.com/154kboy.jpg

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You should be able to claim expenses for any compulsory appointment that isn't on your usual signing day. Also, a few years ago when I claimed JSA and was put on weekly signing, I could claim travel exs for the intermediate weeks. That may have changed, of course.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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I had daily signing on when i first came off the work programme 4 or 5 months ago, you claim it back at the end. Weekly is not so bad, in fact its quite lenient in the new regime. The appointment on monday for you will be a very basic 5 minute "Exam" on maths and english just to see if you need extra help. I did not get travel expenses paid back when i had it, though to be fair i did not ask on this particular day.

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In Greater London after signing on for 3 months we get a bus and tram 50% discount card which has to be uploaded onto the Oyster card so a bus journey is 70p instead of £1.40.

 

Is there anything similar nationwide?

 

The adviser will forget to reimburse you so at the beginning of the meeting produce a travel receipt and ask for a travel expenses form to fill in.

 

Take your job search evidence to this interview as every time we attend the JCP, we have to be able to show what we have been doing to find work.

 

There are customer computers and a printer at the JCP. To check up on you they may ask to print out your evidence [confirmation emails for job applications and email you sent to employers].

 

I am PWPS like you and now have to print out fortnightly evidence for next app. Refused to allow DWP to my Uni Jobmatch account and adviser says she can not see evidence as no access so wants print outs of whatever I do.

 

If you allow them access, they can see if you logged in daily and if you forget once, you walk into a sanction. They want most PWPS clients to log in daily as per Jobseeker's Agreement.

 

Proof of log in is application so I will try to appease them with a couple of applications through Uni Jobmatch per week. A screen shot shall suffice.

 

A sanction for not being able to provide evidence of daily log in would be too bad. Anyone had any issues with that?

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When I signed on last year I knew my fortnightly travel to JCP would be £4.50 bus return, what they don't get is that you are on benefits and £9 a month can buy lots of food for the week. Anyway, anything outside of your signing on day CLAIM FOR as small as it is, I was asked to drop a form in to JCP a few months ago and claimed the bus fare from petty cash - why should you pay outside your normal signing day? As for my appointments to INGEUS, they pay it all which is good as I get a lift off my Dad when I go claim the money and give it to him for petrol.

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Hi Martindn,

 

 

You mentioned in your previous post that you visiting the jobcentre on a daily basis and eventually the DWP compensated you for your financial loss.

 

However, can I receive compensation for weekly visits to the jobcentre?

Apparently, I hear that someone was compensated for travel costs on an intermittent basis.

One week they were paid back and the other week they were not.

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If the appointment isn't your normal signing day you will get your travel fares back.

Make sure you keep you ticket with you.

 

I had to make a complaint about this matter myself as I was been dragging into the JCP once and twice

a week, Back then last year you got the travel refunded in cash now its through the bank the benefits are paid into.

My complaint was that some days I didn't have the £4 to travel and had to borrow it but would be unable

to pay it back as banks take 3 days to clear the payment, I got it on my file for same day re-payment of travel funds.

 

George

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When I travel to the jobcentre, its every two weeks, but recently DWP have recommended my appointments become fortnightly.

 

Does anybody know if the jobcentre reimburse for travel expenses?

It’s going to cost me double in public transposition costs per month and makes budgeting even harder!

 

If they are asking you, to sign on weekly id say no.

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When you first make a claim you are assigned a signing day and a "cycle" to determine which of the two weeks you sign. On that day, you are expected to cover your own expenses from your allowance. If asked to attend on any other day, you can reclaim expenses. This should include weekly signing on the days when you wouldn't "normally" sign, if you see what I mean.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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When you first make a claim you are assigned a signing day and a "cycle" to determine which of the two weeks you sign. On that day, you are expected to cover your own expenses from your allowance. If asked to attend on any other day, you can reclaim expenses. This should include weekly signing on the days when you wouldn't "normally" sign, if you see what I mean.

 

100% correct. You are only mandated to fund your travel to signing on days. Any time I have been to JCP or CV courses etc outside of my "cycle" I have claimed and made sure I get the money straight away out of JCP petty cash on proof of travel ticket.

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  • 1 month later...

Sadly, I have been sanctioned and my benefits stopped for 1 month.

 

When signing on, I always visit the jobcentre on Wednesday every two weeks, but recently the jobcentre decided to change my appointment for Tuesday.

 

When my next appointment was due in two weeks, I accidentally turned up on the Wednesday, whoops.

 

I apologized to the jobcentre for my mistake, but the DWP took no pity and sanctioned me.

 

What a draconian system we have in this country.

 

Here is the horrible DWP letter they sent me :mad2:

http://oi60.tinypic.com/jhzsqg.jpg

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:crazydude:

 

I've started a new thread for you cos there's been lots of changes in the three years since the one you used. For any user who has a new problem, it's always best to use the blue box above the garish greeny yellow thread titles.

 

Sorry you've been sanctioned. Guess jobseeking involves keeping appointments, but you can ask Jobcentreplus to 'look at their decision again' if you feel there were mitigating circumstances. Also, you may be able to claim hardship payments. Hopefully other contributors will be able to offer more specific advice.

 

Margaret.

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I don't know the rules but with appointment changes would JCP not have to send a letter about a change of date out of your normal signing day a bit like when you are on the WP? If so surely this is grounds for an appeal?

 

Saying that, I am a person who is organised and without sounding patronising surely this new date and time should have been noted in your diary, calendar etc? A harsh lesson learnt I feel

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