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    • Different statements. One has “at 59 mph overtaking on the approach” and the other “it was overtaking on the approach and in ....... at 49 mph”. So not the same statement (same ethos, different sentence structure).   perhaps they chose that site for the officer because it is an accident hotspot, and they know people do dodgy overtakes (while speeding) there .....??  
    • Hi.   I've moved your thread to the Bailiffs forum. People should be along to advise later.   HB
    • So a little update;   Of the 6 letters I sent 3 were acknowledged. One accepting £1/month for now and two from the same creditor trading under different names asking for full I&E which I haven't done.   In a moment of madness I managed to depsoit 5k to a gambling site I didn't have due to paypal's crazy policy of allowing payments which are to be collected by direct debit after a couple of days to gambling sites! Mad they allow this but this will show as a negative paypal balance (in a different account to the original "debt"). The first paypal -£5k account has been closed and passed to a DCA now. I have ignored them.   My council has appeared to have stepped up their collection efforts for £2.5k in alleged housing benefit overpayment from 2015/16. I have acknowledged their letters over the past 3 years each time by email but they rarely respond to my pleas. I truly think if there was overpayment then it was for less than half the amount they claim. At the time I didn't think I was being overpaid because I wasn't really working but I had stopped claiming JSA/ESA (and told them as much) but earned a couple of hundred pounds a month from sporadic work.   Also what I thought was a dormant debt from 2016 to Halifax has been actually sold ( to caboot? I think. Hard to keep track of everyone)   I've been getting phone calls daily but ignoring them for the most part. I did request all communication in writing in my original letters.   I feel incapable of dealing with these creditors and whilst initially I was feeling that I would be happy to just ignore all the letters (arreas, defaults and the like) and phone calls for an indefinite amount of time and  hope to make it 6 years to statute barred-ness and accept or defend any CCJ attempts that did arrive. I figured that avoiding these creditors for 3 months so far is 5% of the way there to statute barred! But I figre for these fairly sizeable amounts they probably won't all let it go and I will get some CCJ docs (never had to deal with that) However now my mood and thinking has changed.    I am looking again at insolvency. I'm over the DRO limit now so its BR or nothing. I was wondering why you said to not consider this and it would be stupid @dx100uk? Although shirking my debts/responsibilities it does seem like an "easy" way out at the moment. It would be so nice to know that what's done is done and to be able to draw a line in the sand and start again in a year or so and not have to avoid creditors or worry about what's coming next...   It certainly would help the environment what with the amount of letters that are arriving already(!) considering the first payment I missed was october/november (excluding the old halifax and council debts). I am exordinately stressed about it now even though I thought I would be already . Any advice would be great if it was to get my head out of the sand and contact people/do the ignoring thing and seeing what happens/reasons  to do or not to do bankruptcy for these unsecured debts?   Thanks      
    • Hi everybody   Had a knock on my door and was confronted by either a Bailiff or enforcement agent (not sure about the specific job title). When I opened the door he stuck his foot in so I couldn't close the door. I was video taping him so I took a few steps backward (to get him in shot) and he just fully entered the property despite me saying that I was denying him entry and he refused to leave thereafter.   Turns out that he was there to collect a court issued fine. I think from a Magistrates Court. He worked for this outfit:   www.marstonholdings.co.uk   The reason for the fine was something to do with "driving without car insurance". Now I had a cheap car a few years ago but it broke down and would cost more to fix than it was actually worth. So I sold the car for scrap and cancelled the insurance. Turns out you have to inform the DVLA when you scrap a car and them that it is no longer on the road (I was unaware). So this was the circumstances of the visit.   My question is did he have the lawful right to enter the property? I always thought these people were like vampires i.e. they can only come in if you invite them in.   tia Bear  
    • oppss again then if its the same person.   knows the road well so should know what the speeds are and where they apply..      
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cuzznx

Arnold Clark Car Hire

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Hi all,

I have a question that i hope someone can help me with.

 

I booked and paid for a car from the above company, for one week over the Christmas period, to pick up on Christmas Eve.

I booked and paid for this car via their website, well in advance of the holidays.

 

Having been stung before by another company, i checked Arnold Clark website looking for the amount of deposit required.

 

It clearly states on the FAQ page, that a deposit is not normally required, however check at time of booking.

 

Now being completely paranoid these days, i checked by phoning the company and asked if a deposit was required, the answer i was given was a definite "NO"

I still wasn't sure though, as it is strange that most other companies require a deposit,

so i checked the website again and trawled every page, nothing.

 

I phoned the company again a few days later to double, double check and was given the same reply "NO"

 

On the day of hire, i phoned the branch from where i was due to pick the car up from and was put through to a central switchboard,

who also couldn't get through to the branch but they would get them to phone me back, still waiting!!!

 

While on the phone i asked again from customer services if a deposit was required, the answer again was"NO".

 

I went to pick the car up and on entering the reception, i was met with a sign that from "30/10/12 a £200 deposit was required"

I assumed that didn't mean if you had already prebooked.

 

I presented all the documentation that they had requested and was then asked for a £200 deposit.

When i explained that no mention of a deposit was made, either verbally or via the website,

i was told that it states on the website FAQ page that a deposit is required.

I pointed out that it doesn't say that at all and refused to pay a deposit, they refused then to hire the car to me and refunded my money.

 

My question is,

are they in breach of contract and do i have a right to sue them in the small claims court?

I had taken what i deem necessary action to ensure the validity of the hire agreement.

 

When i got home i phoned the customer service department to complain and was told that it was now company policy to take a deposit,

although, no where on the site or elsewhere does it say about that.

 

Needless to say, my refund will not go into my bank until after christmas,

so i couldn't go elsewhere and get something arranged.

 

Christmas has been ruined, i was unable to go over to my son's and spend the holiday with his family and my grand daughter's first Christmas, as was arranged.

Someone please tell me that i have a good case or even some advice.

Cheers.

cuzznx

Edited by dx100uk

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Get to that page at the rush and take a screen shot of it.

 

Can you post up the url you used? If you can't post a link, just spell it out.

 

Do I have to pay a deposit?

 

Whilst we don't normally ask for a deposit to be paid at the start of the hire, this is subject to customer qualification, please ask at time of booking.

 

You asked and were told no.

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Hi

 

These two PDF Screenshots of the FAQ and Terms of Hire may be of use:

 

Now please check the Terms of Hire as under Payments it does state 'For advance bookings payment in full is required'.


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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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Sorry cuzz, things might be a bit slow today, (I'm off up my sons for tea), but things will pick up and help offered in the next couple of days.

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Hi stu007,

I paid in full at the time of booking on my debit card. Had they required a deposit, it should have been taken then, which i could have questioned later.

cheers.

cuzznx

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Hi conniff,

No worries,

I didn't expect any immediate responses.

Enjoy your tea!! I could have done the same but i haven't got the hire car!!lol

Cheers.

cuzznx

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Hi conniff,

Just wondering if any further input has been made regarding my last email.

It is worth noting that someone from Arnold Clark rang me on New Years Eve and left a message.

I am now waiting to hear from them before i take any further action.

Cheers.

cuzznx

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