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    • Okay. We are very happy to help you get your money back. If you have the evidence that I have indicated then there is absolutely no problem and frankly I don't know why Halfords seems to be prepared to cause such a fuss to deny you your consumer rights and to save her company 40 quid – simply on a callout fee.  Now that I've called their attention to this thread I expect that they they will be following it. If you are prepared to issue a small claim then we will help you all the way including helping you draft your documents. Halfords will be crazy to allow this to continue – but if they decide to get personal about it then they will see you in court but the chances of them winning are negligible. It's up to you. Bringing a small claim is very easy. Your risk would be the claim fee which in this case would be £25, I think and then if they push it to a hearing about a hundred quid which when you win – if you win – you will get back. Of course we will publish the result here and show Halfords up as we have done before. It's amazing to have to go to this kind of trouble.   Once again, I just want to confirm that your case will be that you inputted all the correct details into their website and Halfords returned a particular specification to you which was incorrect. Effectively this means that they are in breach of their contractual duty to supply goods which are fit for their purpose. However, have you checked elsewhere in fact Halfords are correct and that the tyres are not fit for your vehicle. It occurs to me that maybe Halfords have told you that they're not fit for your vehicle when in fact they are. This would also put Halfords in breach but in a rather different way.  
    • @dx100uk Well my pro-rata offer is minus at the moment lol so I will look to modify it and offer the £1 token payment. Is that the right move? At the end of the day both they and I know that you can't get blood out of a stone and I am a stone currently   Thanks again sir
    • Hi, yes this is the same sort of response I keep getting about this. Yes so it asked for the registration number of the car, and this was inputted correctly. It’s then “found” the brand and type of car “Kia carens 1.6” etc and then came up with the “Recommended” list we then selected the tyres from. I have checked it since we bought them and the same tyre still comes up. In response to the lady above where we “assumed” we did assume the tyres would be correct in the list so didn’t see any need to ring to confirm if you see what I mean. We did try ringing the company but they were unwilling to provide information of supervisor. It seems like the company isn’t going to do anything about this.. 😕
    • They are all actually your interpretations, and nothing more than incorrect assumptions and extreme misrepresentations (at best) of mine (and thats being kind)  
    • pop up on the MCOL website detailed on the claimform. [if mcol is not working return after the w/end or the next day if week time] .  register as an individual  note the long gateway number given  then log in .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform .  defend all  leave jurisdiction unticked  you DO NOT file a defence at this time  click thru to the end  confirm and exit MCOL. . .  get a CCA Request running to the claimant https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/  leave the £1PO blank and uncrossed . .  get a CPR 31:14 request running to the solicitors [if one is not listed send to the claimant] . . https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . . type your name ONLY no need to sign anything . you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count]  
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Tesco Travel money

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Can someone give me some help or advice please

 

Not sure where to post this so hoping this is the correct place

 

Last week I went onto the Tesco Travel website to buy some currency (Euro's). I went through the order and spent £500 but the order declined for some reason, however Tesco have still tried to request the money from the back - Because of this the bank have reserved the £500 stopping me getting access to it.

 

Ive called Tesco who just apologised and said they will do something on their systems to tell the bank the un-restrict the money

 

Ive checked again this morning and I still cant get access to the funds, I have spend £8 on phone calls to Tesco already (so much for finding the best exchange rate after spending so much on calls)

 

Main issue is.... Im flying out Saturday and without this money I cant go anywhere

 

Help!

 

Thanks in advance


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Doesnt give much confidence for Tesco entering the banking industry does it.


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Will their systems be working over the public holiday ? TBH, I am not quite sure what you can do that wont take time. Perhaps an email to the CEO of Tesco to advise that this is going to wreck your holiday if it isnt sorted and soon and that you require compensation for the inconvience.

 

It would be good if you knew which Bank cause the original transaction to be declined.


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I would suggest getting into his bank as soon as they open tomorrow require them to release the £500 so he can get his currency then.


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Yes bank would be quickest option.They are often reluctant to reverse the transaction without some proof that the recipient has agreed.

You need to tell them that you are giving the bank an instruction and they are required to act on it.

They are likely to say that if the request comes back they will have to honour it etc etc.

If you have any proof of comms with Tesco-take this with you.


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Thank you Martin

 

No luck from the bank yet and the funds are still held

 

Ive sent an email to the director of Tesco Bank but no doubt that will just be passed to someone to deal over the next few days..Holiday in 2 days... doesnt look promising ill get it

 

I literally cant go on holiday without the funds being given back to me, can I claim the holiday costs back from Tesco, or would that be a complicated process?


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The bank is telling porkies if they are saying they cannot reverse the transaction.

They will usually tell you to wait,as if the recipient does not collect the funds in a few days,it is then made available to you to draw on.

Did you go down to your bank in person ?


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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The bank cannot refuse to reverse the payment immediately, maybe phone Tesco Bank early am or now give them the banks contact name and phone number and tell em to sort it.


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