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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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Orange demand i have to pay £2500!! for calls on stolen phone.......


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Hello All I Need Your Help!!

 

Last week I had my Phone stolen from me while on my Uni christmas night out. However, i Thought I had just mis-placed it so didn't cancel the contract for a few days hoping it would turn up somewhere.

 

Yesterday I contacted Orange to see if the person who had stolen my phone had made any international calls...I was told in the space of 2-3 days £2500 had been spent on my phone and that I had to pay it all back.

 

I asked them... Considering my monthly payments are around £12 .. How come when they saw that my phone had made say £50 worth of calls, that they didn't cancel it or at least contact me on my home phone number or e-mail??

 

I was told that sometimes the computerised system can't keep up with all the data from all the people who use Orange in the UK and doesn't always detect faults such as this.

 

However, I was also told straight after the above, that the £2500 had been accumulated over a matter of around 2-3 days, so they obviously knew that it was happening.

 

I need any advice you can give me!, I am the victim of a crime (my phone being stolen) and I'm being faced with the charges, it doesn't seem quite fair does it?

 

As a 20 year old lad In his first year of University there is no chance I will be able to pay it back..I want to take this as high as I can to ensure I don't have to pay any of it and any help you can give me would be truley truley appriciated.

 

Thank you & Best wishes!!

 

David Parry

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Hello All I Need Your Help!!

 

 

 

Last week I had my Phone stolen from me while on my Uni christmas night out. However, i Thought I had just mis-placed it so didn't cancel the contract for a few days hoping it would turn up somewhere.

 

 

 

Yesterday I contacted Orange to see if the person who had stolen my phone had made any international calls...I was told in the space of 2-3 days £2500 had been spent on my phone and that I had to pay it all back.

 

 

 

I asked them... Considering my monthly payments are around £12 .. How come when they saw that my phone had made say £50 worth of calls, that they didn't cancel it or at least contact me on my home phone number or e-mail??

 

 

 

I was told that sometimes the computerised system can't keep up with all the data from all the people who use Orange in the UK and doesn't always detect faults such as this.

 

 

 

However, I was also told straight after the above, that the £2500 had been accumulated over a matter of around 2-3 days, so they obviously knew that it was happening.

 

 

 

I need any advice you can give me!, I am the victim of a crime (my phone being stolen) and I'm being faced with the charges, it doesn't seem quite fair does it?

 

 

 

As a 20 year old lad In his first year of University there is no chance I will be able to pay it back..I want to take this as high as I can to ensure I don't have to pay any of it and any help you can give me would be truley truley appriciated.

 

 

 

Thank you & Best wishes!!

 

 

 

David Parry

 

 

 

 

 

I do not understand why you would not have phoned orange immediately and had the sim card barred, had the phone then turned up you could have got a new sim card or your own one turned back on. I think you have been very foolish in not reporting to orange that it was lost.

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Hi welcome to Cag, the problem here is that you did not report this loss immediately and I suspect that there is a clause in the contract regarding the time scale reporting this.

 

Is this purely data useage?

 

Your only way foreward is to write to Orange and give your reasons for considering that the debt is not yours I agree that the system should have picked up on the massive over useage maybe a £100 or so could be over looked by the monitoring system but this is far too much.

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Agreed that it was foolish to not report it missing straight away that was my mistake,, but surely they cannot charge me that much!! i have lost all faith in humanity if i have to pay it all back! Are there any other companies that can help me with my problem that you know of??

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As said yuo will have to write, no e-mails or phone calls so as to keep a proper paper trail, cannot think how any company other than a form of solicitors would be able to help.

 

We do have Orange company reps here I will try to alert one for you, but it is holliday time, so contact may not be quick.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Cheers mate if you could alert the Orange people that'd be great!! Im willing to take this right to the top, i've alrede alerted newspapers and radio stations about my problem, as u can tell im bloody desperate!! Id happily go to court if i had to

I've alerted the site team so hopefully we may here something soon.

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David,

 

I really do believe that in many cases people like you are being robbed by the NetworKs. You may want to look into this deeper.

 

When you say 'international calls' it's possible these calls are not genuine international calls. They may be 'premium rate calls' that are using international numbers that have been set aside for that purpose. If they are then they are 'revenue share' numbers that Orange is profiting from.

 

The crook that stole your phone and called the numbers will be the same person that 'owns' the numbers.

 

If the calls show abnormal call patterns that indicates they were being made to generate Artificial Inflated Traffic (AIT) then Orange will have clauses in their carrier interconnect billing agreements to not pass on this revenue and even 'claw back' any revenue that has already been paid.

 

There is absolutely no reason why you or Orange or anybody should have to be out of pocket due to this kind of criminal activity.

 

Could you post the numbers that were called and the times and durations.

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Thanks people! you guys are helping me to calm down a bit and realise its not the end of the world...

 

as for the numbers, times and durations and do not know that now, but will ring up tomorro and find out then post it back on here..?

 

you seem to know what you're talking about so yehman i wanna keep you close!

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0021623541053 - this number keeps calling me, I haven't answered any of the calls, any ideas who it could be?

 

Turns up nothing on my search.

Call the number from and landline and with hold your number.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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As said yuo will have to write, no e-mails or phone calls so as to keep a proper paper trail, cannot think how any company other than a form of solicitors would be able to help.

 

We do have Orange company reps here I will try to alert one for you, but it is holliday time, so contact may not be quick.

 

Orange reps are few and far between on CAG. I believe they are active on twitter, but only rarely appear here on CAG.

 

Goodwill's suggestion is the best... There is a good chance that the number that the thieves called was for profit, and Orange share this profit, so they are wanting to benefit from this robbery.

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

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