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Scottish Power Faulty Meter or Tampered Meter

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I have what I believe to be a faulty or Tampered Electric metre and I really need some advice on how I raise this with Scotiish power.

 

The reason I think it's fault or been tampered with is that since I moved into this new property as it was in Aug 2008, I have only generally used on average 6 units of Electric a day. My Tariff is online is NSC fixed online. I am fairly engery conscious and most of my appliances are A rated and only use energy saving light bulbs.

 

I submitted a reading on Friday 21st Dec 2012 as I wanted a refund on my built up credit, however when I entered the reading which I though was high, it came back to say from 16th Oct to 21st dec 2012 I had used 3837 Units I nearly fell off my chair.

 

Please Please can someone advise me on this ?

 

I have already raised a dispute with Scottish Power but am concerned if I can't prove I didnt use it I will still have to pay the 400 bill

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Turn off and unplug every appliance in the house including your fridge/freezer. Take a reading and another in six hours. Best to do this before going to work and then again when you get home. This will show if there is a fault or some leakage.

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I have been taking readings as much as possible when I am at home, though I often work 6 days a week.

 

My last reading last night was 35904 and the reading this morning is 35906 however the 5 and 9 look as though they have almost turned. When I went to my meter this morning which is outside the door was open which is not the first time.

 

This might sound like a stupid question but could the meter be affected by extreme gale winds ? The reason I ask this that I live in a fairly remote place and was extremely windy last night.

 

In addition to working up to 6 days a week which I can prove to Scottish Power I was not at the property, I can also prove that I was away on holiday during the period of the last submitted reading

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I have flagged this up to the SP rep who I am sure will help you get things sorted.


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What sometimes happens is when it switches from for instance 40,099 to 40,100 it changes to 41,100 as an additional digit adjoining the one changing, jumps also. You can ask them to fit a monitor which is another meter in parallel however if no fault shows, you have to pay for the fitting and call out about £80. If a fault shows, then no charge and meter is replaced.

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Thanks for referring to a SP Rep, what info do they need from me so they can contact me directly ? or do you pass on from here ?

 

Part of the reason I think it's been tampered with is that there are 3 different Builders whin the street completing properties within the last few months, 1 of which is opposite and 1 which adjacent, maybe just a coincidence.

 

My manin concern if I can't prove been tamapred with or metre faulty I will have to pay 400 which I don't have.

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Thanks for referring to a SP Rep, what info do they need from me so they can contact me directly ? or do you pass on from here ?

 

The rep will initially contact you on this thread.


 
 

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