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    • Thank you for your message.  I'm concerned that by complaining to the IPC, and escalating the situation, PCM would be even more inclined to cause problems for me and take action to the fullest extent just to make an example of me.  I can still take the above action as a backup plan if PCM decides to go ahead.
    • Mr BankFodder you are a top man.   I just received email below and finally they accepted fully refund   Good Afternoon,   Thank you for your recent email.   We are sorry to hear of your recent troubles, we would be happy to accept rejection of the vehicle.   The amount of the refund to yourself will be £7,099, this alongside settlement of the finance agreement will be paid in full and final settlement.    By accepting this refund you are confirming that no further claims shall be brought against Big Motoring World or any of its associates in respect of this matter.   In order to proceed with the refund we require the following from yourself:   - Your bank details (Account holders name – this must match the invoice name, sort code and account number)   The bank details can be provided via email.   The refund will be processed within 14 days.  
    • How do I transfer my number plate V750? Transfer by post Check the expiry date on your V750 or V778 to make sure it is still valid. Ensure that the registered keeper for the receiving vehicle matches the Grantee or Nominee name on the certificate. Complete relevant sections of your V750 or V778 document and sign it where instructed. https://www.gov.uk/personalised-vehicle-registration-numbers/renew-private-number-certificate  
    • i know...the anpr camera mustve triggered the computer to send out a parking charge as it probably detected no parking ticket paid. disgusting way of trying to extort money
    • Good to hear OldGAl well done topic title updated.   Andy
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HSBC bank bullied me - PPI - managed Accounts - the lot - HELP!


Mullio
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Hi,

 

I'm hoping to take on the HSBC as they are crippling me at the monent with charges on top of charges.:rolleyes:

HSBC Current - Prelim sent 14/07/06 £585 claimed :shock:

Halifax Current- Prelim sent 14/07/06 £176 claimed:eek:

HSBC Current- LBA sent 25/07/06 £585 claimed:cool:

Halifax Current- LBA sent 25/07/06 £176 claimed:cool:

Claims settled 12/08/06 Halifax £176,HSBC £485 :p

A & L Switching Bonus 03/02/09 £100

Citi Financial Europe PPI reclaim 02/06/09 £1890 :cool:

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Hello and welcome!

 

Take a good look at the faq, and read around the forum before you start, just so you are sure what to do.

Open a thread in the area that deals with hsbc, and title it something like mullio v hsbc

If you have any questions you cannot find the answer to, just ask!!

 

 

All the best with your claim, keep us posted!

 

Crusher :D

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Hello,

 

Just sent the the prelimary approach letter with a schedule enclosed. Claiming back £585 over four years

 

Wish me luck;)

 

Mullio

HSBC Current - Prelim sent 14/07/06 £585 claimed :shock:

Halifax Current- Prelim sent 14/07/06 £176 claimed:eek:

HSBC Current- LBA sent 25/07/06 £585 claimed:cool:

Halifax Current- LBA sent 25/07/06 £176 claimed:cool:

Claims settled 12/08/06 Halifax £176,HSBC £485 :p

A & L Switching Bonus 03/02/09 £100

Citi Financial Europe PPI reclaim 02/06/09 £1890 :cool:

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Good luck Mulio...not that you will need it!

HSBC

09th June 2006 - Data Protection Act Request

21st June 2006 - Acknowledgement from HSBC

30th June 2006 - 33 letters arrive - 6yrs statements

01st July 2006 - Preliminary request for £2868.24.

12th July 2006 - HSBC offered me £1995, I declined.

17th July 2006 - LBA sent, now £2970

01st August 2006 - MCOL for £3778 (inc 8% + fees)

08th August 2006 - HSBC defending ....

31st August 2006 - SETTLED IN FULL - Wooooooohoooooo.

Halifax

09th June 2006- Data Protection Act Request

22nd June 2006 - Acknowledgement from Halifax

08th July 2006 6yrs statements arrive.

10th July 2006 - Preliminary request for £1393.08.

21st July 2006 - Halifax offered £115, I declined..

24th July 2006 - LBA sent, now £1421.

08th August 2006 - MCOL for £1822 (inc 8% and fees)

16th August 2006 - SETTLED IN FULL - woooohoooo

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Has anybody else experienced this?

 

I firmly believe my bank HSBC, are discriminating against me because of my use of Betting organisations

- cash comes in and cash goes out regularly.

 

 

I'm almost certain they "down score" my/your credit rating internally but it's hard to prove if they do this externally.

 

I tried to "pin down" a bank employee in a financial review, when I was refused an extension to an overdraft.

 

 

All I got was "erm...because of the nature of your entries"???

 

Nature of my entries?

 

 

Surely this is not allowed?

 

 

What is my/our legal standing?

 

 

Does anyone know who you can obtain written answers from within the banking fraternity?

 

Anybody got similar experiences or any advice?

HSBC Current - Prelim sent 14/07/06 £585 claimed :shock:

Halifax Current- Prelim sent 14/07/06 £176 claimed:eek:

HSBC Current- LBA sent 25/07/06 £585 claimed:cool:

Halifax Current- LBA sent 25/07/06 £176 claimed:cool:

Claims settled 12/08/06 Halifax £176,HSBC £485 :p

A & L Switching Bonus 03/02/09 £100

Citi Financial Europe PPI reclaim 02/06/09 £1890 :cool:

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Just write to them asking for an explanation. Ask for a copy of there complaints procedure and take it from there.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Sent my letter 13.07.06 and got this response today...

 

Dear Mr.........

Your reference 12345678

 

Thank you for your letter dated 18 July 2006 concerning the recent circumstances on your account.

 

I am looking into the matters you have raised and will contact you with a full response as soon as I have completed my investigations.

 

In the meantime, I enclose a copy of our leaftlet. blah, blah, blah

 

Yours sincerely Mr HSBC man

Customer Service Officer

 

 

So what do I do now?-bricking it slightly. Is this a general fob of letter? Anyone else had this as their first reply?

I see they have twisted the date of my letter-probably putting when it landed on their desk.

Do I hang fire and wait till the 28th July-then if no response send the next stage letter?

I take it stage two is LBA?

 

Can someone comfort me lol;) Does anything happen between this initial fob-off letter and the next so many days?

 

Mullio

HSBC Current - Prelim sent 14/07/06 £585 claimed :shock:

Halifax Current- Prelim sent 14/07/06 £176 claimed:eek:

HSBC Current- LBA sent 25/07/06 £585 claimed:cool:

Halifax Current- LBA sent 25/07/06 £176 claimed:cool:

Claims settled 12/08/06 Halifax £176,HSBC £485 :p

A & L Switching Bonus 03/02/09 £100

Citi Financial Europe PPI reclaim 02/06/09 £1890 :cool:

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Anyone else?

HSBC Current - Prelim sent 14/07/06 £585 claimed :shock:

Halifax Current- Prelim sent 14/07/06 £176 claimed:eek:

HSBC Current- LBA sent 25/07/06 £585 claimed:cool:

Halifax Current- LBA sent 25/07/06 £176 claimed:cool:

Claims settled 12/08/06 Halifax £176,HSBC £485 :p

A & L Switching Bonus 03/02/09 £100

Citi Financial Europe PPI reclaim 02/06/09 £1890 :cool:

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Yep, standard response, hang on and you will probably get an offer in a few days...it

HSBC

09th June 2006 - Data Protection Act Request

21st June 2006 - Acknowledgement from HSBC

30th June 2006 - 33 letters arrive - 6yrs statements

01st July 2006 - Preliminary request for £2868.24.

12th July 2006 - HSBC offered me £1995, I declined.

17th July 2006 - LBA sent, now £2970

01st August 2006 - MCOL for £3778 (inc 8% + fees)

08th August 2006 - HSBC defending ....

31st August 2006 - SETTLED IN FULL - Wooooooohoooooo.

Halifax

09th June 2006- Data Protection Act Request

22nd June 2006 - Acknowledgement from Halifax

08th July 2006 6yrs statements arrive.

10th July 2006 - Preliminary request for £1393.08.

21st July 2006 - Halifax offered £115, I declined..

24th July 2006 - LBA sent, now £1421.

08th August 2006 - MCOL for £1822 (inc 8% and fees)

16th August 2006 - SETTLED IN FULL - woooohoooo

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21st July- Bad news.

 

Got a letter today from Customer Credit services in Sheffield and numerous leaflets on t&c's.

The give me a three page spin on why there charges are justified blah blah blah and that they see no reason to refund me.

 

At the end of the letter it says

 

FULL RESPONSE

 

We hope that you will be entirely happy with the attached response and as a consequence your complaint can now be considered resolved.

 

Then there is an address to write to if you wish to escalate the complaint further:

 

HSBC Bank plc

Service Quality Team

Leeds

 

 

So what is my next step please? Anyone else had this letter? Do I now send my letter before action letter to Leeds?

HSBC Current - Prelim sent 14/07/06 £585 claimed :shock:

Halifax Current- Prelim sent 14/07/06 £176 claimed:eek:

HSBC Current- LBA sent 25/07/06 £585 claimed:cool:

Halifax Current- LBA sent 25/07/06 £176 claimed:cool:

Claims settled 12/08/06 Halifax £176,HSBC £485 :p

A & L Switching Bonus 03/02/09 £100

Citi Financial Europe PPI reclaim 02/06/09 £1890 :cool:

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HSBC Current - Prelim sent 14/07/06 £585 claimed :shock:

Halifax Current- Prelim sent 14/07/06 £176 claimed:eek:

HSBC Current- LBA sent 25/07/06 £585 claimed:cool:

Halifax Current- LBA sent 25/07/06 £176 claimed:cool:

Claims settled 12/08/06 Halifax £176,HSBC £485 :p

A & L Switching Bonus 03/02/09 £100

Citi Financial Europe PPI reclaim 02/06/09 £1890 :cool:

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Well bu**er me, I never got that letter, I feel all left out!

 

Bu**er you later mrs lol:p

 

So it's the LBA letter then now? I believe i have to twink the wording?

HSBC Current - Prelim sent 14/07/06 £585 claimed :shock:

Halifax Current- Prelim sent 14/07/06 £176 claimed:eek:

HSBC Current- LBA sent 25/07/06 £585 claimed:cool:

Halifax Current- LBA sent 25/07/06 £176 claimed:cool:

Claims settled 12/08/06 Halifax £176,HSBC £485 :p

A & L Switching Bonus 03/02/09 £100

Citi Financial Europe PPI reclaim 02/06/09 £1890 :cool:

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faulty goods lol

HSBC Current - Prelim sent 14/07/06 £585 claimed :shock:

Halifax Current- Prelim sent 14/07/06 £176 claimed:eek:

HSBC Current- LBA sent 25/07/06 £585 claimed:cool:

Halifax Current- LBA sent 25/07/06 £176 claimed:cool:

Claims settled 12/08/06 Halifax £176,HSBC £485 :p

A & L Switching Bonus 03/02/09 £100

Citi Financial Europe PPI reclaim 02/06/09 £1890 :cool:

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  • 3 weeks later...

Great news all. I won!

Got the full £176 from the Halifax!!!

Got £485 offered from HSBC which i'm taking!!!

 

Both offers arrived this morning-was getting my court details sorted when the lovely post came.

 

Stick at it folks-even through the bad times.

HSBC Current - Prelim sent 14/07/06 £585 claimed :shock:

Halifax Current- Prelim sent 14/07/06 £176 claimed:eek:

HSBC Current- LBA sent 25/07/06 £585 claimed:cool:

Halifax Current- LBA sent 25/07/06 £176 claimed:cool:

Claims settled 12/08/06 Halifax £176,HSBC £485 :p

A & L Switching Bonus 03/02/09 £100

Citi Financial Europe PPI reclaim 02/06/09 £1890 :cool:

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I'm going to be on hand to offer advice & support for all. I was so close to jacking it all in and giving up.

HSBC Current - Prelim sent 14/07/06 £585 claimed :shock:

Halifax Current- Prelim sent 14/07/06 £176 claimed:eek:

HSBC Current- LBA sent 25/07/06 £585 claimed:cool:

Halifax Current- LBA sent 25/07/06 £176 claimed:cool:

Claims settled 12/08/06 Halifax £176,HSBC £485 :p

A & L Switching Bonus 03/02/09 £100

Citi Financial Europe PPI reclaim 02/06/09 £1890 :cool:

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as they say patience is a virtue well done

  • Confused 1

WHEN THE WORLD GETS IN MY FACE I SAY HAVE A NICE DAY :lol:

 

MY SUCCESSESS

HSBC £5,735.35 :D

MUM IN LAW £2112.00 WIN FROM HALIFAX :grin:

MUM £3580.00 WIN FROM NatWest :grin:

AUNTIE 2 NATWEST WINS £1865.00 AND £2541.00

EQUITA BAILIFFS £293.00 REFUND :grin:

MBNA £871.16 WON WITH CI AT 24.49%

WELCOME FINANCE CHARGES £600 APPROX didnt even need letter lol

CAP ONE WON WITH CI AT 29.9% £994.26

 

CLAIMS ON THE GO AT MO

mbna ppi

NatWest cc at mcol (ppi next)

welcome ppi

first response charges

 

IF I HAVE HELPED IN ANY WAY HIT THE SCALES IN BOTTOM LEFT CORNER THANK YOU ;)

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