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    • Have you put a formal claim into Hermes? I think you should put formal claims into Hermes in respect of each one. I suggest that you leave it about five days apart so that they are treated completely separately. Hermes of course will refuse to compensate you – but then we will help you begin a legal action against them. Once again, I think that your best interests will be served by claiming and suing for only one of them – and then the second one separately once you have the result of the first one. We will help you all the way – but you need to start off by reading around the stories on the sub- forum about Hermes complaints and actions against Hermes. You need to understand the mediation process – and there are lots of good summaries on the sub- forum. Also you should read around on this website about the steps involved bringing a small claim in the County Court. Begin the claims process with Hermes so that you get a denial of liability – and then we will go to the next step.
    • The luxury car manufacturer says its battery-powered sports cars will be made in Warwickshire. View the full article
    • Well please can you search everything and get all your documents together. Read them. Understand what you have. And they make sure they are properly filed. Do you have the name and address of the driver? Also I believe that you said that you had received a message from your own insurer saying that you were liable – or something like that. Please can you reproduce that message here – preferably in PDF format   Don't respond to anyone without checking with us first. We would want to know why you are being asked to contact people. However, you definitely need to contact your insurer tomorrow as I've already suggested. You really need to find out what's going on, why they have made the decision that they have and you want copies. Don't tell them that you sent them on SAR. Keep that a completely separate matter – but simply ask them on the telephone to have copies of all the documents that they have assembled in respect of this case. Once again, you should be recording this.  
    • As i stated above, i found out a document from my draw that admirel had sent me on the 25th of january. I found it out to see if it had any information about the van. Then i saw that it said ' section l -witnesses , then a male name .
    • You say that you have only just found out that the van driver has apparently got witnesses to the accident. How did you just find this out?
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    • Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347
      • 25 replies
    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
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Jimmy Hill is to blame, as he forced the removeal of the cap on players wages in the 1960's.

 

 

£23 per week, that what we pay now ( except when we had Zigic):madgrin:

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.... the players are wimps and roll around on the ground holding their ankle when the replay shows they were never touched?

Even if they were nudged in the arm they roll around on the ground holding their ankle.

 

its funny that they still do all that despite all the cameras which will show post whether or not there was any contact etc.

one that made me laugh last w'end was the guy who clearly handled (wasnt given) and he then went to hold his face as if ball had hit his face not his hand. poor.

IMO

:-):rant:

 

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Is that where he saves the shot and Howard makes the secondary save? They could introduce that next season:-)

 

its funny that they still do all that despite all the cameras which will show post whether or not there was any contact etc.

one that made me laugh last w'end was the guy who clearly handled (wasnt given) and he then went to hold his face as if ball had hit his face not his hand. poor.

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Is that where he saves the shot and Howard makes the secondary save? ...

 

not that one i dont think. that was the one where he dived on the ball (as a keeper wld)?

the one i mean, cant recall the game atm, was edge/in the box touchline side.

IMO

:-):rant:

 

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O.K. mine was a clear save by the defender at full streach. If the keeper ever goes AWOL, the defender can just step in.

 

not that one i dont think. that was the one where he dived on the ball (as a keeper wld)?

the one i mean, cant recall the game atm, was edge/in the box touchline side.

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O.K. mine was a clear save by the defender at full streach. If the keeper ever goes AWOL, the defender can just step in.

 

:) that was the one re the shot just outside the box, player dived on the ball with hand? reminded me of henchoz v the arse fa cup final.

IMO

:-):rant:

 

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Fulham win, Liverpool lose, Tottenham lose, Birmingham draw, Hearts not playing. Austin couldn't stop scoring, only one counted. Newcastle flying.

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poor lfc defending again, how many unchallenged chelskis waiting to put the equaliser in. another defender (cahill) 'diving' on the ball, we shld have had a pen. but, that aside, we are in trouble. newcastle, stoke, swansea, hammers now above us! at least though we're still not that far off 4th. if the magpies can turn it around, surely we can :)

 

hearts won?

IMO

:-):rant:

 

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Got it, 1-0 against Raith. You should have had 2 pens, he actually does quite a lot of that, dive towards the ball.

 

poor lfc defending again, how many unchallenged chelskis waiting to put the equaliser in. another defender (cahill) 'diving' on the ball, we shld have had a pen. but, that aside, we are in trouble. newcastle, stoke, swansea, hammers now above us! at least though we're still not that far off 4th. if the magpies can turn it around, surely we can :)

 

hearts won?

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Got it, 1-0 against Raith.

 

Another 'fluke' (as the Hibs manager said last week) from Ozturk 30 yarder :)

 
 

Any advice I give is honest and in good faith.:)

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Got it, 1-0 against Raith. You should have had 2 pens, he actually does quite a lot of that, dive towards the ball.

 

 

cant believe the ref missed the second one, clear view.

at least can cheer on the tarts :)

fulham, brum doing ok. maybe we also need a change of manager? :)

IMO

:-):rant:

 

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fulham, brum doing ok. maybe we need a change of manager? :)

 

you cant have Gary:-D

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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We are great at shooting from long range, same a couple of weeks ago.:-)

 

Another 'fluke' (as the Hibs manager said last week) from Ozturk 30 yarder :)
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Germany v Gibralter, going to be a crazy scoreline, 15 - 0, although Germany has been rubbish recently.

 

scot v the irish rep tonight, shld be a good one :)

NI in action as well.

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scot v the irish rep tonight, shld be a good one :)

NI in action as well.

 

Scotland win :)

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

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Scotland win :)

 

 

good goal. thought it wld be a bit 'hotter' game though. maybe they are all friends :)

 

NI lost, but still in there.

 

England just now

IMO

:-):rant:

 

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Hearts at 5.30 :)

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

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eng win after a scare.

 

faroes beat greece, ranieri resigns. san marino draw, germany only win by 4 v gibraltor...no 'easy' internationals anymore :)

 

hearts win :)

IMO

:-):rant:

 

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Yea, they thought the other team were going to turn up :)

 

were poor until they scored. same old though, good in qualifying, but can we do it in the tournament?

IMO

:-):rant:

 

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I thought Wiltshire was poor, but he get's MOTM:!:

Well Done to Hearts, can't stop winning.

Well Done to Scotland and Faroe Islands, population (50,000).

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