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    • Hi all, We bought a part to fix our washing machine approx 13 months ago direct from the manufacturer of the washing machine via phone. This part then failed 13 months later, as confirmed by their own engineer, who was sent by the manufacturer (who is also the retailer for the part) FoC. The engineer actually installed a replacement part, the machine came back to life, but they then removed the part as "we would be charged for it". The retailer are refusing to replace the part, stating that they only warranty parts for 90 days. When I stated that I believed the Consumer Rights Act gives me longer than that, they insinuated that it did not, and this was repeated by many representatives. AIUI for goods bought more than 6 months ago, I need to get an engineers report to confirm the part has failed? Or that it has failed due to manufacturing issues? Or would the companies own engineers report suffice? Thanks, GH
    • Thank you for that "read me", It's a lot to digest, lots of legal procedure. There was one thing that I was going to mention to you,  but in one of the conversations in that thread it was mentioned that there may be spies on the Forum,  this is something that I've read quite some time ago in a previous thread. What I had in mind was to wait for the thirty days after their reply to my CCA request and then send the unenforceable letter. I was hoping that an absence of signature could be the Silver Bullet but it seems that there are lot of layers to peel on this Onion.  
    • love the extra £1000 charge for confidentialy there BF   Also OP even if they don't offer OOC it doesn't mean your claim isn't good. I had 3 against EVRi that were heard over the last 3 weeks. They sent me emails asking me to discontinue as I wouldn't win. Went infront of a judge and won all 3.    Just remember the law is on your side. The judges will be aware of this.   Where you can its important to try to point out at the hearing the specific part of the contract they breached. I found this was very helpful and the Judge made reference to it when they gave their judgements and it seemed this was pretty important as once you have identified a specific breach the matter turns straight to liability. From there its a case of pointing out the unlawfullness of their insurance and then that should be it.
    • I know dx and thanks again for yours and others help. I was 99.999% certain last payment was over six years ago if not longer.  👍
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Football


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official statement-

Rowett was the outstanding candidate during a thorough recruitment process over the past seven days.

 

 

roughly translated-

 

offered to work for less than anyone else:wink:

 

lee clark already back in management, blackpool boss.

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lee clark already back in management already, blackpool boss.

 

reckon he will do ok

 

lack of funds was the problem imo

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poor showing by lfc, again! at least we're still not far off 4th.....atm :)

 

new managers brum and fulham draw

 

fair enough start:-)

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not a good report, there will always be the moronic fringe i'm afraid

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Hearts draw Celtic in the Scottish Cup, at least it's at Tynecastle though they gubbed us 7-0 last time :)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Is Sturridge out for another week? They need him back, big season ahead.

 

 

we need more than sturridge :) flanagan out is also a miss.

rodgers words back to haunt him; re spurs last season he said spurs having spent 100 odd mil following bale sale they shld be up there challenging for the title...:)

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v one of the top teams, so not bad :)

v the top one on tues

 

what a manager:wink:

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Wrong, wrong, wrong. If you look at any sport, they all have an element of gamesmanship, maybe to different degrees, but for a one end result, to win. Name me a sport, I'll tell you where the gamesmanship exists.

 

Ah football, the game for wimps and cheats.

 

There must be more cheating in one game of footy than in a whole season of other sport, especially by the likes of MU and Liverpool.

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what a manager:wink:

 

:)

 

 

re wimps; recent pics of balo in training with a snood and gloves made me laugh. it wasn't that cold then, still isnt :)

 

 

 

fulham v the bottom club tonight

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I'm In Amsterdam tonight, Ajax v Barcelona.

But I've not got a ticket :(

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

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I'm In Amsterdam tonight, Ajax v Barcelona.

But I've not got a ticket :(

 

 

amsterdam! wld you have been able to find your way to the stad though :)

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Wrong, wrong, wrong. If you look at any sport, they all have an element of gamesmanship, maybe to different degrees, but for a one end result, to win. Name me a sport, I'll tell you where the gamesmanship exists.

 

It's not wrong. Name another game where the players are wimps and roll around on the ground holding their ankle when the replay shows they were never touched?

Even if they were nudged in the arm they roll around on the ground holding their ankle.

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There is a lot of 'simulation', generally it's done to get an opposition player sent off. It is wrong but it goes on. It's gamesmanship.

 

Do you think there is any 'gamesmanship' in tennis?

 

It's not wrong. Name another game where the players are wimps and roll around on the ground holding their ankle when the replay shows they were never touched?

Even if they were nudged in the arm they roll around on the ground holding their ankle.

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Jimmy Hill is to blame, as he forced the removeal of the cap on players wages in the 1960's.

 

But I haven't seen a tennis player rolling around on the ground oh ah oh oh oh. Grossly overpaid, big headed wimps.

I still watch it every weekend though.

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