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Hi i bought a renaultsport clio from a dealer on 03/12/12 and picked it up on 07/12/12 after it had undergone a complete safety check. a few days after having the car i noticed that the right rear exhaust was hanging lower that the left one, so i had a look under the car and noticed that the mount seemed to be compreseed so i assumed that this was the problem. i was going to tell the dealer to see if they could fix it but i looked online and a new mount was only £6 but if i had taken it back to the dealer it would of been an 80 mile round trip so i decided to buy the mount and fix it myself.

 

So i put the new mount on yesterday and it has not fixed and after looking further back the pipe isnt attached to the backbox and the whole joint has rusted away.

 

I called the dealer and they said that they cannot do anything about it as it has gone past the 7 day warranty they give and because it was a trade in they do not cover it any more. When i asked why the safety check hadnt picked this up they just said that basically was just to make sure the wheels didnt fall off when i was driving away. Surely it must of been rusted fairly bad when it was looked at as ive only had the car a few weeks and i doubt that amount of rust can build up in that short amount of time.

 

Im not sure where to go next though, i have raised a complaint with the head office but would the sales of goods act back me up as i think that the product was unsatisfactory when it was sold to me??

 

Thanks

 

Will

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yes soga

 

go get 'em

 

dx


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nave you got the last MOT with advisory notice to see what that said. you can check on line with vosa.

yes you will be covered by soga, car must be roadworthy and legal ( no exhaust would contravene that )

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it has gone past the 7 day warranty

 

We really need a jokes section to put quotes like that in. We could give them points to see who comes up with the most original excuse.

 

If there is gas escaping from the system or the system isn't complete, it is failure and unsafe to drive.

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yep that is a classic; so is as I have had-" we are not trading any more"

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