Jump to content


Debbielou111

118118 Rip Off - Advice needed

style="text-align:center;"> Please note that this topic has not had any new posts for the last 2494 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi

 

I have just received my latest BT telephone bill only to find that I have been billed from £21.00 for a call duration of less than 13 minutes made to the Directory Enquiries company 118118.

 

I called requesting the telephone number for a local bank and the call to 118118 lasted no more than about a minute,

 

however I did accept their offer to connect me (obviously a big mistake).

 

I was at no time during this called told by the 118118 operator of the cost per minute for the connection.

 

Is there anything I can do or anyone to complain to about these thieves.

 

Thanks in anticipation of your replies

 

Debbielou

Share this post


Link to post
Share on other sites

I think that you need to begin by doing it again and recording the call. If there is no warning given on the recorded call then I think that you can then go into attack mode. Also the recording would be very useful for others in the same position.

Don't forget that you don't need to give any warning of the recording - and of course, you shouldn't


Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...