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Paul simon problem with double bed gillingham kent branch *SETTLED*

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Someone i am helping has had a problem with a double divan purchased from paul simon.

 

One side the base has caved in.

 

Paul simon have been aware of this since september time and as of yet nothing has materialised despite them being told the replacement will be there by the end of november.

 

We are now nearly at the end of december and nothing. what does he do ?


I hate bailiffs. Let me know if you have had a problem with them. I am sure i could upset them.

I now have experience with Securitas Security Services (UK) Limited and won in court against them 01/2018

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how did they pay?

 

dx


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They were paid partly by credit card and cash.


I hate bailiffs. Let me know if you have had a problem with them. I am sure i could upset them.

I now have experience with Securitas Security Services (UK) Limited and won in court against them 01/2018

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i would think they should be able to envoke section 75

 

the credit card company are equally liable for shoddy goods.

 

might just be the klick paul simon needs

 

dx


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WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

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Reclaim mis-sold PPI Read Here

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The CAG Interest Tutorial Read Here

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Do they charge back the whole amount or just what the credit card paid ?


I hate bailiffs. Let me know if you have had a problem with them. I am sure i could upset them.

I now have experience with Securitas Security Services (UK) Limited and won in court against them 01/2018

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you will only be able to chargeback the amount made on the card


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sec75 is not chargeback

 

sec 75 relates to the fact that as it was purcchased with the card they are equally responsible for its quality.

  • Confused 1

PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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The person took it up with paul simon in september and still no joy.


I hate bailiffs. Let me know if you have had a problem with them. I am sure i could upset them.

I now have experience with Securitas Security Services (UK) Limited and won in court against them 01/2018

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Person has got their credit card involved. They have contacted paul simon but as of yet have had no joy.


I hate bailiffs. Let me know if you have had a problem with them. I am sure i could upset them.

I now have experience with Securitas Security Services (UK) Limited and won in court against them 01/2018

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Quick update. Paul simon have given credit card company deadline of 22/01/13 for replacement of faulty item. Which is in 2 days time. See what happens. Also credit card confirm that there is cover under the consumer credit act as both retailer and card company are equally liable.


I hate bailiffs. Let me know if you have had a problem with them. I am sure i could upset them.

I now have experience with Securitas Security Services (UK) Limited and won in court against them 01/2018

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After another 3 weeks of waiting item finally arrives but half of bed base. Paul simon do not want to know about this in a way.


I hate bailiffs. Let me know if you have had a problem with them. I am sure i could upset them.

I now have experience with Securitas Security Services (UK) Limited and won in court against them 01/2018

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i would think they should be able to envoke section 75

 

the credit card company are equally liable for shoddy goods.

 

might just be the klick paul simon needs

 

dx

 

How much needs to be paid via credit card ?


I hate bailiffs. Let me know if you have had a problem with them. I am sure i could upset them.

I now have experience with Securitas Security Services (UK) Limited and won in court against them 01/2018

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This is still on going.


I hate bailiffs. Let me know if you have had a problem with them. I am sure i could upset them.

I now have experience with Securitas Security Services (UK) Limited and won in court against them 01/2018

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Just been told apparently Paul simon have collected the bed and have refunded the original purchase price. After nearly 6 months of wrangling.


I hate bailiffs. Let me know if you have had a problem with them. I am sure i could upset them.

I now have experience with Securitas Security Services (UK) Limited and won in court against them 01/2018

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