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Virgin flight change ***RESOLVED***

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Hi All,

 

After some advise here:

 

Virgin have just e-mailed to inform that my booking has been changed. Flights are still on the same dates but at different times.

 

I have just checked the web site and I find that the new flights are cheaper than the one I booked by several hunderd GBP

 

Am I entitled to a refund because of this change

 

Thanks for any help

 

G

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Sorry afraid not. Unless you have cancelable tickets in which case you can cancel and rebook.

Look at it this way,if the cost had gone up would you be happy to pay the extra.

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Hi Tommytanker,

 

Thanks for the reply.

 

I have now cancelled and re-booked at a much lower price.

 

Virgin have stated that it may take up to 8 weeks for the refund, according to EU 261/2004 this should be refunded within 7 days

 

Can I make a claim if this is not followed??

 

G

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Update,

 

Virgin have refunded all monies within the 7 days

 

Therefore resolved satisfactorily

 

G

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