council tennant - sewerage pipe blockage in garden - help

[animal1957]

plz can someone help us

 

we have just moved into a council housing home, and there in a problem with the sewage pipes at the rear of the property,

as they keep blocking

 

we have been in touch with the landlord who sent out a chap with drainage rods to clear the blockage

but the next day it was blocked again

 

we phoned again and was told that it belongs to anglia water and they are responsible for the sewage

 

they have come out and said that they are not

 

other people in the street have complained to anglia water as well as they have been told that it is anglia water responsible

and they said its not these homes are council house but some have been sold off

 

so can some one tell me who is responsible for the sewage an as this is now the 6th day this is been block

 

are we intilled to compensation and who from.

 

thanks

[ashmk]

As soon as you said 'are we entitled to compensation' I decided not to help you.

 

Shame as this one is easy to resolve.

[animal1957]

this was not the main question it was something a nother neighbor asked the main thing is what rights we have over this issue thanks

[dx100uk]

if you are a council tennant

 

let the council deal with it.

 

you are their tennant,

you pay CTAX [which includes? your water rates?]

 

dx

 

dx

[animal1957]

ty so much for your help, we are tenants, but they are saying it is not their responsibility as it is a private line

again ty for all your help

[dx100uk]

'what' is a private line...?

 

dx

[animal1957]

Anglian water says our sewer line is private and the landlords responsiblity

[dx100uk]

how do you pay your water rates?

 

dx

[ashmk]

If it is blocked on your land then it's the councils problem. If it's blocked on the public highway it's Anglia waters.

[animal1957]

thanks for all your help

[stu007]

Hi

 

Typical Council Housing pass the Buck well if the sewage pipes are within the properties boundries then it is the Council Housings responsibility to diagnoise and repair, if it is outside of those boundries the its the water company responsibility.

 

Now what I would do is contact them again and report the repair and ask them what priority its given (i.e emergency, urgent routine) and the time limits for the repair.

 

Now also ask them for:

 

1. Copy of their "Right to Repair".

2. Copy of Repairs Policy and Procedure.

3. Copy of the Contractors report diagnosing the fault as Anglian Waters Responsibility.

4. A full explanation in writing as to why the council are reluctant to report this fault to Anglian Water and placing it as the tenants responsibility.

5. Copy of Complaints Procedure.

6. As this is raw sewage which is a Health & Safety risk to tenants and others why no action from council housing by reporting to enviromental health department.

 

Now if this is affecting numerous other tenants in your area try and get together as a group and hit the council with one big complaint signed by all those tenants affected requesting urgent action to have this resolved.

 

Now I assume in England/Wales so this PDF may be of help: