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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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Need help getting a default off my Vodafone account


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Hello.

 

Ill try and keep this short.

 

I need some help trying to get 2 default off my credit report.

 

I had a accident at work on the 24 of November and I can no longer go back into my old role as a joiner.

I need to do something less physical.

 

I applied for a call center job passed the phone interview and passed the main interview but was then told I need to pass a credit check.

It turns out I failed it because I have 2 defaults on my file.

 

This means im now still with out a job and no money coming in as I was self- employed.

 

One is with vodafone and the other with virginmedia.

 

There is no excuse for me defaulting on them it was unacceptable

but at the time my mum had just died from cancer and I had to move out our rented home and find my own house.

I managed to do this but couldn't afford the bills and this ment me defaulting on my two accounts mentioned above. :o(

 

Not only has this ruined my chance at getting another job for some christmas money

but iv had to sell my car to pay off some other bills so I don't Default again.

 

At the end of January I will run out of money and start missing payments.

Iv been told That if I can get my Defaults removed I will pass the credit check and can start work on the job I passed the interview for after xmas.

 

My girlfriend lives in norfolk and I live in Barnsley we are going to try and get a house together next year

but I also feel these two default will stop us getting a house together thats if I can even get a job to save for a deposit.

 

Any help would be nice here

 

Thanks

Edited by craigboldy
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Hi welcome to CAG,

 

When were these defaults placed?

 

It will be very difficult I'm afraid to get these removed as it appears that the defaults are an accurate picture of your credit history.

In my opinion your only chance is to appeal to the Data Controller of each creditor asking for the default entries to be removed on grounds of hardship, ie the defaults stop you getting a job, so there is no money to pay the debts it is then to their benefit to assist you.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Hi the defaults was placed in march and one in june.

So I need to write to the head of the companies?

 

Yes write to the Data Controllers send to the head office address by recorded delivery.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Hi craigboldy,

 

Thanks for making me aware of this.

 

To enable me to get this reviewed further could you email me with the relevant details via the Contact us form here and quote the code WRT135 - CAGlink31.gif Forum in the subject line?

Once sent you'll receive an automated reply with a reference number. To ensure that it reaches me could you update the thread with this and I'll get back to you as soon as possible?

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

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