Jump to content
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


  • Tweets

  • Posts

    • gmlmonika
      PARKING FINE STANTED AIRPORT MCDONALDS

      By gmlmonika · Posted

      Good afternoon, I am writing because I am very frustrated. I received a parking fine from MET Parking Services Ltd , ( Southgate park Stansted CM24 1PY) . We stopped for a quick meal in Mcdonalds and were there fir around 30 mins. We always do this after flights and never received a parking fine before.  Reason: The vehicle left in Southgate car park without payment made for parking and the occupants southgate premises. they took some pictures of us leaving the car. i did not try and appeal it yet as I came across many forums that this is a scam and I should leave it. But I keep getting threatening letters.  Incident happened : 23/10/2023 I did contact Mcdonalds and they said this:  Joylyn (McDonald’s Customer Services) 5 Apr 2024, 12:05 BST Dear Laura, Thank you for contacting McDonald’s Customer Services. I’m sorry to hear that you have received a Parking Charge Notice following your visit to our Stansted restaurant.   We've introduced parking restrictions at some of our restaurants to make sure there are always parking spaces available for customers.   We appreciate that some visits such as birthday parties or large group visits might take longer and the parking restrictions aren't intended to stop this. If you think your stay will exceed the stated maximum parking time then please speak to a manager in advance.   Your number plate is scanned by our Automatic Number Plate Recognition (ANPR) system when you enter our car park, and then again when you leave. If you have overstayed the maximum time allowed, you will not be notified straight away- a Parking Charge Notice will be sent to you via the post.   If you feel that a Parking Charge Notice has been issued in error, please contact our approved contractors who issued the charge in order to appeal the charge. Unfortunately McDonald's are unable to revoke parking tickets- the outcome of the appeal is final and cannot be overturned by McDonald’s.   Many thanks for taking the time to contact McDonald’s Customer Services.   Can someone please help me out and suggest what I should do next?  Thank you 
    • AndyOrch
      Highview/DCB(L) ANPR PCN Claimform - Catford Island Retail Park London SE6

      By AndyOrch · Posted

      As stated not normal 
    • jk2054
      Striking out on SCT

      By jk2054 · Posted

      Good Evening, I've got a fairly simple question but I'll provide some context incase needed. I've pursued a company that has operations in england despite them having no official office anywhere. I've managed to find a site they operate from and the papers there have been defended so I know they operate there. They've filed a defence which is honestly the worst defence ever, and despite being required to provide their witness evidence, they have not and have completely ignored the courts and my request for copies of it. I'm therefore considering applying to strike out their defence on the grounds the defence was rubbish and that they haven't provided any evidence for the trial. However, it has a trial date set for end of june, and a civil application wouldn't get heard until a week before then, so hardly worth it. However, my local court is very good at dealing with paper applications (i.e ones that don't need hearings, and frankly I think they are literally like 1-2 days from when you submit it to when a Judge sees it. I'm wondering if I can apply to strikeout a defence without a hearing OR whether a hearing is required for a strikeout application.   Thanks
    • MANUKI12742
      Advise on debt I currently hold

      By MANUKI12742 · Posted

      I have just opened another bank acc with lloyds (i have a few already) After doing some research they may have some relation to tsb or be apart of the same group will this cause me issue if my salary is paid into my lloyds account? Also, if the debts do go into default and nothing is paid then after 6 years it all goes away? As the DCAs cannot do anything? I do want to start paying in like 3/4 months or do you advise I leave it if it goes into default? again sorry for all the questions, i am just processing everything
    • dx100uk
      Lowells / Overdales - Payment Plan / Paid Money - Have I Made A Mistake?

      By dx100uk · Posted

      one reply only  follow post 2 of letter of claim <<clickme link. dx

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
      • 1 reply
      BankFodder

      Picked By

      BankFodder,

    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
      BankFodder

      Picked By

      BankFodder,

    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
      WanTToMoveOn

      Picked By

      WanTToMoveOn,

    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
      BankFodder

      Picked By

      BankFodder,
    View All

  • Recommended Topics

Twitter X - Include the @company's twitter name in your post title – here's why…
The UK Stands With Ukraine - 'Slava Ukraini'
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Carcraft again! *** RESOLVED TO OP'S SATISFACTION ***

Yam950
 Share
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4144 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Yam950

Yam950

Posted
Posted

Hi everyone

I bought a car (foolishly) from Carcraft in July.

 

After 4 weeks there was a hell of a rattle and i had to call the RAC who warned me not to drive it and towed it back to Carcraft.

 

i was told it was the cam chain and a cam kit was ordered and it was replaced.

 

I had it serviced 3 weeks ago and was told i needed new brakes and discs....errmm.....??

 

I enquired as to why and she said i had done a lot of miles and the car would have been "showroom standard" and brakes acceptable when i bought it...ok fine.

 

It has now developed another rattle.

had it back and been told its the cam chain adjuster.

I told them this was all done 4 months ago to which i was told it could be a faulty part.

They want my car for the day...i cannot get anymore time off work now until after christmas, and they will not provide me with a courtesy car.

 

They say they will arrange one through Enterprise...at my own expense!! I am naturally fuming.

 

I have also lost trust itt hat they will actually fix it this time. Its a Mini Cooper S

 

I have to drive from Yorkshire to Wiltshore on Sunday and i cannot get my car in before then.

 

What do i do?

any advice??

 

Thanks in advance.

Link to post
Share on other sites
Conniff

Conniff

Posted
Posted

Is this a 'real' Min Cooper S' or a pretend BMW one?

 

The offer is there and if you can't/don't get it to them, then you could lose offer, there is always the risk of substantial damage should that break and you won't get help with that after being told to take it in and not doing so.

 

Is there no one you can get a lift from?

  • Confused 1
Link to post
Share on other sites
Yam950

Yam950

Posted
  • Author
Posted

Its a John Cooper Works Cooper S. A BMW one.

 

Its a 30 mile trip to Carcraft from my home and another 40 miles to work.

Carcraft is nowhere near any train stations or anything.

 

I have no one i can get a lift from as I dont know anyone here,

Ive not been here long, and i cannot take time off work as I work in a hospital

and i have clinics booked solid until Christmas.

 

So short of cancelling my patients (which is not going to happen so close to xmas) there is nothing I can do.

 

The only reason I was able to get away this afternoon is because i was on CPD time.

 

If i could drop the car in one evening and have a courtesy car no problem, but they say I have to pay for that.

Link to post
Share on other sites
sailor sam

sailor sam

Posted
Posted

We have a Carcraft Customer Service rep on here (Linzi)... has anyone alerted her to this? I would of thought under the circumstances that Carcraft should be providing you with a courtesy car to help ease the inconvenience you have had from purchasing a car from them. No way should you drive the car until it is sorted.

 

Link to post
Share on other sites
Yam950

Yam950

Posted
  • Author
Posted
We have a Carcraft Customer Service rep on here (Linzi)... has anyone alerted her to this? I would of thought under the circumstances that Carcraft should be providing you with a courtesy car to help ease the inconvenience you have had from purchasing a car from them. No way should you drive the car until it is sorted.

 

Thanks for the reply Sam. I wasnt aware there was a rep on here. All i want is my car to be sorted properly. The nature of my job means I cannot just get out of work at a moments notice, hence my frustration.

Link to post
Share on other sites
Guest Carcraft Customer Service Manager

Guest Carcraft Customer Service Manager

Posted
Posted

Just a quick note, I have PM'd the OC for their vehicle details.ThanksLinzi

Link to post
Share on other sites
Yam950

Yam950

Posted
  • Author
Posted
Please tell us the details of the resolution.

 

What has been agreed with this company?

 

Linzi contacted me and had sorted out a courtesy car wih no charge. I dropped my car in on the way home, so now have one i can use.

 

Once i explained the problem to Linzi she was right on it, and sorted this out very quickly.

 

My car probably wont be fixed until 3rd January at the earliest due to christmas, but i am happy for them to keep it for aslong as necessary as long as it is fixed properly, and i dont have to worry about the cam chain slipping off the tensioner and wrecking the engine!

 

Thanks again everyone

Link to post
Share on other sites
ims21

ims21

Posted
Posted

Ok Yam...thank you for the detail and well done.

 

The detail of a resolution is always useful to other members if and when they get issues like this.

 

Well done to Linzi too.

 

Thread title will be changed to reflect the resolution.

 

Link to post
Share on other sites
Guest Carcraft Customer Service Manager

Guest Carcraft Customer Service Manager

Posted
Posted

Thanks very much all, glad it was able to be sorted so quickly.All mince pies welcome :)

Link to post
Share on other sites
 Share
Go to topic listing

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


Follow: @real_CAG

Navigation Links

Welcome
CAG Community Centre
CAG Library
Banks & Credit
Other financial Institutions
Retail
Non-Retail
Work & Social
PayDay and Short term Loans
Debt
Motoring
Legal

Latest

Our Picks


Help and Support

CAG Library
Questions about This Site
Change your notification sound
Change your profile picture - FREE!


Useful LInks

County Court Forms
MoneyClaim Online
CPR - Pre-Action Protocols
Civil Procedure Rules
UK Legislation
Youth Consumer Service

Reclaim the right Ltd

registered in the UK
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS

The Consumer Action Group

The National Consumer Service
×
×
  • Create New...