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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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DLC, almost statute barred.


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Hi, not been here for a while, and not had any calls or trouble for a long time.

 

Today I got a letter from DLC with the heading "Notice of debt surveillance programme"

 

They are asking me to either set up a direct debit for £5 a month or pay £660.14 as a one off payment with the rest of the debt to be written off.

 

The outstanding balance is £2640.56.

If I don't choose an option they are threatening

 

1. Instruction of a field agent,

2.Enquiries into your financial circumstances for up to 6 years

3. Regular checks to confirm your residential address

 

The original debt was a credit card from HBOS.

 

I haven't paid anything to them for almost 6 years.

 

In February next year it will be 6 years.

 

Are they chancing their arm, should I be worried and what should I do?

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What there letter means is if you pay us £5 per month to reset the SB clock

 

OR pay us £600.14 and we will sell on the remainder and SB clock reset

 

field agent have no powers not bailiffs and can do nothing

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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Hi, not been here for a while, and not had any calls or trouble for a long time. Today I got a letter from DLC with the heading "Notice of debt surveillance programme" They are asking me to either set up a direct debit for £5 a month or pay £660.14 as a one off payment with the rest of the debt to be written off. The outstanding balance is £2640.56.

If I don't choose an option they are threatening

1. Instruction of a field agent,

2.Enquiries into your financial circumstances for up to 6 years

3. Regular checks to confirm your residential address

 

The original debt was a credit card from HBOS. I haven't paid anything to them for almost 6 years. In February next year it will be 6 years. Are they chancing their arm, should I be worried and what should I do?

 

Never seen such a load of old ''bowlocks'' debt survelilance programme.

 

When exactly was the last payment made on this?

 

First CCA request to DLC if they have a ''time limit'' for your response send the CCA request the day before the time limit expires.

 

Seperate letter to the Compliance Manager at DLC..

 

Ref: as on their letter.

 

Dear sir,

 

I have received your letter dated xx xx xxxx in which you threaten to make me a subject of '' Debt Surveillance'' and make me subject to 'Enquiries in to my financial circumstances for up to 6 years, regular checks into my residential status and and visits from a man in a dirty mac.

 

As I do not acknowledge any debt to DLC the above is arrant nonsence and warrants a report to the OFT regarding your companys conduct in this matter.

 

Under seperate cover I have deapatched a request under sections 77/78 of the Consumer Credit Act 1974 for you to produce a copy of the regulated agreement pertinent to this account, enclosed with this is £1 postal order for the statutory fee, which is not a payment to any alleged debt.

 

Unless this request is complied within the prescibed time limit of 12 + 2 working days the alleged account will be indispute, please not a reconstituted agreement will not be accepted as evidence of liability.

 

Send 1st Class with free proof of posting.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Can you please remove any personal information / barcodes and post the letter up for us to see? If you follow the instructions below, you should have no problems.

 

IMHO, from what you are saying, this letter should be copied to the OFT as it is almost certainly a breach of their guidelines.

 

Dx100 – Instructions on uploading pdfs

scan the required letters/agreements/sheets

as a picture file

remove all pers info inc barcodes etc using paint

but leave all figures and dates.

goto one of the many free online pdf converter websites

convert the image to pdf format.

or ir you have PDF as an installed printer drive use that

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

the hit reply button

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I was going to suggest you email it to me.. but if your scanner is playing up.. you wont be able to:doh:

 

Hopefully it is just a temporary glitch with your scanner..

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Copy that to debt collection group at the OFT it is an appaling attempt to intimidate, profound breach of OFT Guidance!!

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Sheesh.. !! I cannot believe they would write such a letter !!

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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poxy discount letter

 

that money would go directly to their pocket

 

to fund the fleecing of other mugs

 

you found CAG!!

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I've had the same, asking for £10 a month insisting it will help my credit rating - this alleged debt is statute barred (thank you DLC for sending a statement earlier showing no interest is being collected on it now... shot yourselves in the foot there!),

 

I phoned them (I know I shouldn't but it was worth their lies...that I had 'maintained payment over a particular period' when I knew it was not possible. I asked for the evidence and was told to pay £25 for the statements, I then pointed out that a SAR request was £10 and mine would specifically ask for the information given in the phone call, and the phone call itself. They put the phone down on me then!

 

They seem to have bought a shedload of these almost statute barred debts and are hoping people will cough up - in my case I can't afford £10 a month on a dodgy debt as I am on basic unemployment benefit as my sole income - even £1 a month would be too much for this one.!

 

If you want a copy of the letter I can supply it...

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